Tim Hortons

Drive thru was so terrible today! She didnt even understand i had not received my full order yet. I informed her I am missing the bagel I order she hands me a muffin and expected me to leave the drive thru immediately like my order incomplete. Do your employees understand a muffin not a bagel? Thank you for trash instead of breakfast dont even bother calling the line is busy

Incompetent is not a strong enough word for the lack of service this place gives. Just went in for a coffee and witness an error at the till which a lady needed refunded, another lady upset about her sandwich and how her iced coffee was filled from an inch to the top, did the worker apologize? Nope she argued with the customer until she left and then proceeded to complain about her to another employee in front of customers. And the third was a lady who wanted 10 Timbits divided into two flavours, which they got wrong TWICE. Only time this place runs remotely in sync is when an older women with grey curly hair is behind the counter....the rest just have no clue what's going on.

So disappointed in the what this location has become. We have been coming to this Tim Hortons for years every morning and have always looked forward to the amazing morning crew of Melissa, Zoe and Amanda. Their hospitality and integrity was above par and they always added sunshine to our mornings. Now, we are not greeted at all, our orders are never right and to top it off we constantly get lied to by the new staff because of their sheer and utter laziness to do the job properly. The decision to wipe out the old staff and replace with what you have now- was not a good one.

Completely incompetent staff. Rude and dismissive when you bring up a wrong order, which has been every one of the last ten orders I've placed here. I will not be coming back. I don't know how you can mess a simple order of soup and a bun up but somehow they manage. Spend your money elsewhere if you expect quality food or service.

Great Timmy’s service here. Usually very busy due to its location. Food and staff are very good and consistent. The only reason I gave it 4 stars is because I am not a fan of their new straws. I usually ask for two straws since they go limp before I am done my drink.