Tim Hortons

No issues here. Your typical Tim’s. I was in and out with my order quickly.

I can't remember when I experienced better, speedier or more cheerful service at a Tim Hortons drive-thru than today. When I arrived, there were many cars ahead of me and I was sure there would be a long wait. But NO, the line moved up quickly and steadily. I had to be on MY toes to be ready for them. The attendant serving me my cappuccino at the windows was cheerful and courteous. Inside, I glimpsed a beehive of efficient and cheerful teamwork. BRAVO!

every time i come here and get my iced coffee i almost always have to have them remake it. I like mine super sweet so i always get it with the cane sugar syrup AND vanilla. the only person who makes it right is Cathy. it seems like everyone else is just putting one pump of each because it’s always so bitter. it’s ridiculous. why can’t people follow instructions and get a simple order right?

I go to this Tim Hortons daily, always in the morning. They are always very friendly and quick to serve. I normally always go through the drive through, and It's 90% quick. One of the things that I really appriciate is that they know my order by heart. The manager Matt is always quick to know it's me in the drive through and I hardly ever have to say anything as he knows what I'm getting.nAny time there was ever an error on my order in the past, I would call and let them know as I was already on the road. Matt was the one to answer and he was always reasuring that I could come back and get my order fixed for free. I know mistakes sometimes happen, and knowing that It's never a problem to have it either fixed or to be able to come get it new the next day free of charge is great!nnI highly recommend going to the location!nGood work Tim Hortons Napanee, Down town location!

I had to call this restaurant from the stall at 6:30am and ask them to bring me toilet paper. You can't blame the employees for poor management and they are really putting a bad name on tim hortons. Greedy owners with very outdated policies. Maybe if you gave employees breaks?