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Tim Hortons

  1. Richmond
  2. Ri̇chmond Restaurant

Reviews, get directions and information for Tim Hortons

Tim Hortons
Canadian chain for signature premium-blend coffee, plus light fare, pastries & breakfast sandwiches.
Address: 4151 No. 3 Rd, Richmond, BC V6X 2C3, Canada
Phone: (604) 270-2241
State: British Columbia
County: Metro Vancouver
City: Richmond
Zip Code: V6X 2C3


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info
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Reviews
This Tim Hortons location at 4151 No. 3 Rd, right next to Aberdeen, has consistently poor service. Every time I visit, they don’t start making your order until you remind them—often multiple times—or until there’s no one else in line. If I had the option to commute another way or more time to spare, I’d pick a different place every time.nnThe food itself is decent, but I’d be cautious about food safety here. The staff frequently touch items like their headphones and the order display screens with the same gloves they use to handle your food—I’ve seen them touch the actual butter chicken with those same gloves. During my most recent visit, it took them 25 minutes and three reminders just to make one ice cap. Yes, one ice cap. I’m not even expecting stellar service, but when two buses pass by while I’m still waiting for a single item, it’s beyond frustrating. That’s why I’m writing this review.nnThey need to work on their quality control if they want any chance of better feedback. Around ten people who ordered after me got their items before mine was even started. I’m pretty sure my pickup order was delayed because they marked it as completed before actually making it. When I arrived, they seemed confused about my order and didn’t have it listed as an upcoming item.nnThis location’s service is incredibly lazy. With how often orders are mishandled, they might as well be serving naan and curry instead. Get your act together, Tim Hortons.
Absolutely ridiculous. Almost half an eggshell was left in my sandwich. Of course I ordered at the drive thru and it would be a waste of my time to go back since I was already ways away. I understand working fast-food is hard but SERIOUSLY. I never leave negative reviews but this was my last straw. This tim hortons sucks
I always go to Tim Hortons for coffee and have visited many locations over the past 20 years, so I’m used to their inconsistent service.nnThis time, though, I received fantastic service from Kiranpreet. I wanted to order half a dozen donuts, including a special one, and she helped me with my order. When I realized I couldn’t use my coupon, she kindly assisted me in redoing the transaction with a smile.nnKiranpreet is the first staff member I've met at Tim Hortons who understands that customers aren’t familiar with their policies and might accidentally order something that doesn’t work with a coupon. It would be great if more staff had this understanding.nnThis may seem like a small thing, but it’s been missing for a long time.nnThank you, Kiranpreet! You made my day.
I always have my breakfast from Tim Hortons, but this branch is awful, starting from the workers till the cleaning of the place. I ordered Egg&Cheese farmer’s wrap, she wasn’t able to understand what’s that till I have repeated my self many times, the workers are extremely racist, they smile to some, while they don’t to many others if you go there, you will definitely understand! nnEven the farmer’s wrap was not tasty like other branches of Tim Hortons, I also ordered Ice Coffee with cream and sugar, but they only put cream without Sugar, when I told them they didn’t even apologize. This branch really made me stand to take a look again of having my breakfast from Tim Hortons e every day. Also the garbage, it’s full and they don’t even replace it immediately.
This place has great customer service and even better food it is my favorite! Right next to the airport. Cheap and tasty!
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Tim Hortons map

Directions to Tim Hortons with public transportation

Aberdeen Station @ Bay 2 40 meters
403
410
N10
Aberdeen Station @ Bay 1 50 meters
403
410
N10
Aberdeen Station 60 meters
Canada Line
Southbound No. 3 Rd @ Browngate Rd 150 meters
403
410
N10
Southbound No. 3 Rd @ Yaohan Access Rd 270 meters
403
N10

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