The UPS Store

Had to ship home some of my mom's Cookie Jar collection. Riley was amazing in making sure all boxes were marked with fragile tape and up arrows! I appreciated his kindness and concern for my packages!

Eric sp? is a rock star. Every business needs an Eric. He is friendly, helpful, and professional. My project I needed done did cost me a few extra bucks by using UPS, but the previous business I used for this small project was a huge disappointment in regards to quality of employees so it's worth a little extra for excellent staff. Eric is at the S. Minnesota location, go there. Somebody show this to his boss if they know him! :

I am writing a review that reflects my extreme dissatisfaction with The UPS store. It is my belief that your store, through negligence or carelessness, caused the loss of a package I shipped on Aug 14th. There is no tracking number information on the UPS site for this package. A return phone call would have addressed this problem.

0 stars if I could. This store has been absolutely useless. The manager guy is going through the motions pretending like a claim has been made, yet 3 weeks later, I am still stuck with someone else’s package. This is due to UPS store SWITCHING my label with another persons label, they were not even able to process one package at a time. Which means someone else received a box full of very expensive medical equipment that was meant to go to me. And tracking numbers are useless because the box of crap I received has MY label on it. What a nightmare. Avoid this store at all costs. Go to USPS in Lewis a block away. Also if you shipped this rug and bedsure comforter on Aug 20 PLEASE GET AHOLD OF ME ON Facebook.

I usually get great service here, but today Saturday I saw they close at 2 PM and hurried to get there at 1:58 only to see the metal gate pulled across the counter. The topper was the long-haired bearded employee looking right at me with 3 boxes in my arms as he LOCKED THE DOOR.