Billion Auto - Buick GMC

Unfortunately I did NOT feel welcomed here, I had bought my car to get my brakes checked then an hour later I get told multiple numbers and how there's multiple things wrong. So naturally I let him know I'll let my husband know then make an appointment well 5 min later I tell him I want to schedule an appointment to fix everything, instead of giving me an appointment he just gives me his business card with NO itemized list or any physical proof as to what I need and just rushed me out. Then that same day my husband calls and asks for an itemized list and only gets an email with more numbers and getting told everything will be way over 4000$ !!! This was just a ridiculous encounter had no help and now can't trust what he told me then to only be rushed out !! Well this will be the last time I ever good there and will continue to take my car to the Chevrolet Billion instead !!

We were met promptly. We were asked questions that expedited the process immensely. Everyone involved was very friendly. All our questions were answered. They took all the time necessary to show us all the functions of the vehicle. The salesman and sales manager made the experience very enjoyable. The finance person was very clear and precise. Overall a great experience.

The service was completed, however due to a failure with the tailgate latch malfunctioning which is a recall on other models of this truck but not this vin they will not cover the scratched paint on the tailgate that happened as a result of this tailgate failure!

Made a 10:00 appointment and was told it would be 2 hrs until it was done, 3 hrs and 15 mins later they finally pulled my vehicle into the service area. Poor communication. Shuttle driver was nice though.

GREAT! Matt Got the features we wanted. Just told the salesman the things we wished for in a vehicle, we wanted and needed. He found us our 2024 GMC YUKON XL. We added a few protection packages. It was a done deal. The after/ training service with Matt, then Jeff was what we needed to understand the features. Don't forget Allan who did all the paper work. He made easy and painless. Thank you all.