The Source

This store gave me false information about the return policy of an apple product. Apple explained to me they cannot force the store to make them accept a return but it is not their policy to accept returns on their behalf. I am stuck with a $70 adaptor that I do not need, I attempted to return it the next day after purchase and the Source refused saying it is to be returned to Apple directly. This is a straight up lie. I will never let any of my friends or family shop here again. This is the response I got from apple verbatim: "The item you purchased does not meet our refund requirements as it is an accessory . You must return your product to the original reseller..." Which the Source has refused to do. very disappointed. I gave it 1 star only because you have to in order to post a review. I actually give 0 stars.
7 years ago (04-01-2018)

Thank you for helping me ... very knowable staff ... love to go there again for sure .. they know what they are talking about ... Thank you Source helping me ... love it.
7 years ago (05-02-2018)

I give this store a high rating because the manager Dennis has been super hepful.
8 years ago (26-10-2017)

Love this store and the employees. Very knowledgeable about everything they sell and beyond. Will recommend this store to my family and friends for this and the cleanliness of the beautiful store
9 years ago (03-12-2016)

Helpful techie people. Were able to discuss relative merits of the xbox one vs xbox one s. Exactly what was expected. Thanks guys!
9 years ago (15-11-2016)