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Reviews, get directions and information for Sweet Paradise

Sweet Paradise

Story

The Mancini family has owned and operated Sweet Paradise Bakery & Deli since it opened in 1986. Their commitment to providing consistent quality of products and services have made them famous in the Golden Horseshoe area, especially Hamilton itself.

Today, Sweet Paradise thrives on customer loyalty earned by providing excellent customer service and quality baked goods that are among the best in the industry. Their customers have showed their appreciation over the years with numerous Hamilton Spectator Readers Choice Awards.

Sweet Paradise specializes in providing fresh breads and sweets, baked from scratch daily, but also offers a deli counter complete with fine deli cuts, fresh meats, and imported cheeses. They also offer a large selection of grocery items including hard to find imported European products, and a frozen food section complete with vegetables, steaks, and their own homemade prepared meals. Their catering services should not be forgotten however, as their professional staff have created many memorable functions. More recently, Sweet Paradise’s own brand of authentic Italian pasta sauces have been perfected and is offered in a variety of choices.

Stop by today, and visit Sweet Paradise to experience the aroma of authentic Italian style baked goods that will make you want to savour each bite!

Address: 630 Stone Church Rd W, Hamilton, ON L9B 1A7, Canada
Phone: (905) 389-3487
State: Ontario
County: Hamilton Division
City: Gilkson
Zip Code: L9B 1A7


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Reviews
This place has such an amazing aroma. The service was fantastic and I didn't have to wait long. I found everything l wanted and the staff were polite and courtious.
7 years ago (28-08-2017)
Wow what an amazing bakery!! Everything you could possibly wanna eat that's delicious is here!! Pastries are incredible!!
7 years ago (02-11-2017)
Update...oh for Pete sake!! Will they please hire some staff who know what is in their baked goods??~I asked if chocolate cream puff was same as chocolate eclair and was told yes but got it home and it had raspberry filling under the cream. Worse it was dry and stale except for soggy bottom under the jam. Yuk. Deli staff was unable to find krakowska despite it being labelled and pointed out to them. Again, 4 staff behind counter cleaning and ignoring customers. This place needs to get it together! ..... Absolutely splendid breads. Good assortment of deli meats and cheeses at reasonable prices. Some of their baked goods are really quite nice and some are all show with only slight quality over grocery store baked offerings. Cookies are exceptional and fruit loaves lovely but was disappointed by a few of their cakes (cheap icing but with real buttercream pricetag). They do need to mind their sometimes inattentive deli/bakery servers who ignore customers while doing other chores (this has happened a few times and customers should not be left standing while 3 staff are all cleaning without acknowledging someone waiting to be served). Parking lot is always full but worth the effort for their superior breads and rolls (do try the onion buns...crispy tops and melt in your mouth inside).
7 years ago (24-09-2017)
I have been going to Sweet Paradise for a number of years, I have watching first hand, the serious decline in customer service as well as the portion sizes decrease drastically ie: the buns are at least 60% smaller, but the prices keep rising (that's just one small example, I could go on) Their food is excellent (no question), the staff are NOT generally friendly, nor do they care if you do voice a complaint. The deli/bakery staff are so damn slow, they ignore customers standing there waiting constantly as they "clean" I litterally timed it last time I was in (it was NOT busy), I stood for 12 minutes before being served in the deli, there were 5 or 6 staff behind the counter, but only 2 customers being served at the time, then I order 5 or 6 different pounds of deli meats and wait another 15 minutes, then now upon check out, they charge us LOYAL long term dedicated customers for bags!!!!!! Are you joking me? When I voice my concern to the cashier, the response is " well we pay $400 a year for bags and you have to pay for bags anywhere now a days" REALLY????? I too own a store, I supply not only bags at not charge because, that's the least i can do for my dedicated loyal customers but I supply "BOUTIQUE" bags..(triple the costs of the bags, they are charging customers for).not cheap crappy bags. Maybe the owners could sell there super high end fancy cars and downgrade a bit so they can afford to supply bags and maybe keep their loyal customers. Also maybe they could put some of their access cash into training their staff and teach them the old long forgotten rule "THE CUSTOMER COMES FIRST" ALWAYS!!!! I am no longer going to be a dedicated loyal customer to this establishment, as I have just experienced far too many negatives and seen far too much decline over the years, its just not what it used to be and thats really too bad!!!
7 years ago (28-09-2017)
Sweet paradise has offered up some of the most fantastic sweets and treats available in the city. I have even found authentic Italian foods that I was searching for since my return from a vacation from Italy that I was craving. Highly recommend.
8 years ago (15-06-2017)
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