facebooktwitterpinterest

Reviews, get directions and information for Structube

Structube

Story

Structube sells stylish and affordable furniture for the modern home. Structube vend des meubles abordables avec style et fonctionnalite.

Address: 100 Trainyards Dr C4, Ottawa, ON K1G 3S2, Canada
Phone: (613) 244-0832
State: Ontario
County: Ottawa Division
City: Ottawa
Zip Code: K1G 3S2


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 10:00 AM – 5:00 PM


related searches: structube chairs, structube vancouver, structube montreal, structube ottawa, structube reviews, structube promo code, structube locations, structube hours
Similar places near
Bouclair Home Bouclair Home 12 miles I placed an order for counter stools, to find out that it was cancelled. I called cus...
Bowring Bowring 39 miles
Wicker Emporium Wicker Emporium 57 miles Unique and beautiful pieces! Love the style and atmosphere.
Bombay & Company Bombay & Company 79 miles Interesting collections of furniture and home accessories. Walking in, you are a litt...
Artemano Ottawa Artemano Ottawa 230 miles This is our first time purchasing at Artemano's and our experience has been exception...
Palace Furniture Gallery Inc Palace Furniture Gallery Inc 1 km Visited this store with my parents and it was the most uncomfortable experience I hav...
Sofa World Sofa World 1 km Great service, knowledgeable staff, very impressed by prices. Very reasonable and a w...
Surplus Furniture & Mattress Warehouse Surplus Furniture & Mattress Warehouse 2 km Was visiting this awesome store today and was highly impressed. Have never before vis...
Cadieux Interiors Cadieux Interiors 2 km Lovely furniture but had a terrible experience with obtaining information and never g...
The Emporium The Emporium 3 km Yup
Structube Structube 3 km Beautiful furniture, HORRIBLE customer service, both at the store and with corporate....
DirectBuy of Ottawa DirectBuy of Ottawa 3 km We've been members of Direct Buy for a very long time and there's no question that we...
La-Z-Boy Furniture- Gloucester/Ottawa La-Z-Boy Furniture- Gloucester/Ottawa 3 km Design consultant and home designer were very friendly and helpful. They were attenti...
Randall's Randall's 4 km When it comes to blinds or paint/stains, there is no one better than Randall's in Ott...
Dufresne Furniture & Appliances Dufresne Furniture & Appliances 4 km Came to the store to check out prices on a sectional couch, met Marc a salesmen, who ...
Ligne Roset Ottawa Ligne Roset Ottawa 4 km Ligne Roset is synonymous with modern luxury and invites consumers to revel in a cont...
Reviews
I bought some furniture including a couple of sofas. After a long wait I installed the sofas and it can easily be seen that the back pillows are half full. They don't have enough feathers to stand or to be used properly. Very uncomfortable and annoying. I contacted the customer services by phone and email and my wife visited the store to complain. First, I didn't get any answers to my emails, and I was not able to upload the pictures although they were in the requested format. and second, I was told by phone that the issue with the sofa is wear and tear, I am not able to accept that empty pillows are caused by wear and tear. How can a pillow get less filling from wear and tear? It is a very bad experience to deal with such an awful store. I feel very sorry that I paid two months in advance and finally got carton boxes of defected products without any service nor respect from the store management.
8 years ago (29-12-2017)
I can see that most of the reviews are 1 star. Perhaps with this many complaints about the staff, they would replace them. I found a chair online that I wanted. I went through the entire ordering process only to find out the only option was to pick up in store. I wish this was told before starting the process. I went into the Trainyards location to see the chair. I loved it so came back a second time to purchase two. They only had one in the back storage and one on display. They wouldn't sell me the one on display and sent me to the Merivale location. The Merivale location also only had the display version that they wouldn't sell me. Merivale called Trainyards and said "listen, why cant we sell this this one because they travelled here for it". Trainyards only agreed to sell me "their" display version but I had to drive back to Trainyard and purchase that one. They wouldn't allow the Merivale location to sell theirs. I won't be shopping through this company again unfortunately because they don't seem to have the clients best interest at heart, only what is convenient for them. I'm being offered 5% off the display version which covers the $8 in gas running back and fourth.
7 years ago (29-03-2018)
I visited this store twice, and on both occasions the staff was very unhelpful to the point of rude: when the clerk greets you with "may I help you", and than do all possible slow, unprofessional, disinterested. On top of all, Structube furniture comes from Montreal, and has some weird return policy, quality assurance, and customer service. Their delivery is horrible. The design is beautiful, so if you really need to obtain their furniture, go at least to another store. After initial purchases, we did consider one of their sofas, but I don't think we will bother with our other bigger furniture in Structube. Some smaller things may be all we are prepared for with their service.
8 years ago (21-12-2017)
absolutely the worst experience and worst product you will ever see in your life.... its been a terrible experience dealing with this company. They picked up 2 damaged sofas a month ago and im still calling them everyday to get my money and they refuse to even let you talk to a supervise... they owe me 2348.14$ and at this point i dont to how to get my money back....
7 years ago (06-02-2018)
Rubbish place... incompetent staff and cheap products. Avoid!
7 years ago (20-03-2018)
Comment on this business

to add Structube map to your website;