St Croix Cleaners

Absolutely worst customer experience I have ever received! When picking up my dry cleaning their debit machine was "failing" so I personally withdrew cash from the ATM and paid. When I got home and checked my bank account, the money had been withdrawn from my account (so I paid twice). I immediately alerted the store and the owner. My calls, inquiries and requests went unanswered. When I followed up in-person at the store location the staff yelled at me and my husband and told us it "was not her problem". We have since attempted to deal with the main office (Heather and Dave) who initially responded to our requests, but have now stopped returning phone calls and emails. 4 months later and they still have not reimbursed me for the double charge. The absolute worst customer service and treatment I have ever experienced, compelling me to share with others. Avoid this place at all costs!
7 years ago (12-10-2017)

Whenever I drop and pick up my items the staff are friendly and professional. My clothes look great. They are timely and send me email notifications too!
7 years ago (06-12-2017)

Very expensive. +1 per garment cuz eco friendly. Even without that still overpriced.
8 years ago (28-06-2017)

They almost always have coupons available online, be sure to check. You should never have to pay full price. They do a great job, never have had any problems.
8 years ago (22-06-2017)

This is a great dry cleaners! The service is expedient and polite and their methods are environmentally friendly. The woman who works there even took the time to locate a coupon code that I'd lost so that I could get a new customer discount. Will be doing all of our dry cleaning there in the future.
9 years ago (29-04-2016)