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Reviews, get directions and information for Sport Chek Guildford Town Centre

Sport Chek Guildford Town Centre

Story

Sport Chek is Canada's largest retailer of sports equipment, sporting goods, sportswear, sports apparel & footwear. Specialty shops: Nevada Bob's Golf, Hockey Experts, Pro Ski & Board Shop



"Sport Chek is Canada's largest retailer of men's, women's and kids' shoes, jackets, and clothing, as well as sporting gear for activities like running, cycling, swimming, watersports, team sports, hockey, golf and more. Shop online or at one of the 200+ locations nationwide. Plus, we offer same-day and next-day delivery powered by Doordash, so you can get your gear fast. What are you waiting for? Visit us today."
Address: 1214 Guildford Town Centre, Surrey, BC V3R 7B7, Canada
Phone: (604) 585-7293
State: British Columbia
County: Greater Vancouver
City: Surrey
Zip Code: V3R 7B7


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 10:00 AM – 6:00 PM


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Reviews
I came in looking for ski gear including boots and the skis without knowing anything about them because it is my first year going skiing. I was very nervous and anxious to get into the sport but the employees in the back were so helpful and told me all about the gear and how to find the perfect size for my self. Although I wasn't able to find exactly what I wanted the employees made my experience very comfortable and taught me how to find the perfect ski for my self. I can use this information at a later date when they have more selection but overall I had a phenomenal customer experience! Shoutout to Rupesh and Clive the employees that were able to help me and teach me about skiing and we're patient with me when I asked all my questions!
I came in on Tuesday and I had amazing customer service from Simrat. Not sure if she was cashier or manager. But she was very helpful. She helped me do a return and exchange so easily. After I was told by the store shoe department they didn’t have my size she double checked again, found them and went back and grabbed the shoes. She also helped me place a online order for a hoodie. Simrat also went over the return policy very well. She has very well product knowledge she helped me get a good coffee cup to keep my coffee extra hot, I originally picked up a hydro flask but she told me how the yeti was a better option and I love them cup! She was so polite, patient and kind too. She also ran through a purchase for me; nicely folded me all the clothes, packed the yeti with care and provided me all my gift receipt. It was a lot all at once but she provided me the best customer service ever!
I went into this store last week, I bought 2 shoes and found out there were some damages on it. The next day I returned it refunded me on my credit card apparently it did not went through and the bank confirmed it to me as well. Such an inconvenience for me and the lady at the cashier seems doesn't want to help at all. I dont know what will happen to my money now. I need to went to the store multiple times which is waste of time. Could someone help me to fix this issues?
Located in Guildford Town Centre, the store can be busy at times depending on what day of the week or time of day. When I do visit this location the store is usually messy and seems like a tornado tore through it. Makes it tough find what you’re looking for. I prefer going to the Metrotown location.
Best store for shoes they have lot of variety in all brands shoes on reasonable prices. Even in all categories
I bought a raptors hoodie and my friend bought a juventus jersey and they were both very clean and shiny kind of there also wasn't a lot of variety and content was on the low side.
Stood in line today to purchase a men vans tank top, the group of ladies finished and left but these two guys just approach the till from the exit side and the cashier girl just let them. They totally butted in front of me and they weren't even purchasing. I thought they were just asking a quick question so I waited but then they ended up with him trying to sign up for the triangle or something cuz he was putting in his email and address information etc. The girl cashier totally realized that I was missed and been waiting for awhile and she didn't even try to apologize or acknowledge me or tell those guys to wait for a minute cuz she have to serve me who is next in line to buy something. I got so frustrated I just ditched the item I wanted and left the store. This stores customer service has really gone down in quality. No wonder people are doing more online shopping.
Price is usually good, staffs are nice. Online shopping sometimes glitches.
The customer service was spot on. I was able to get help with acquiring some new snowboarding equipment. The associate spent time to help find different size boots for me to try on and also gave his expert advice on which board to use and a size that would best suit me.
Biggest waste of time. Do not go to this TINY Sport Chek. They had boxes of winter seasonals for ONE month, which occupied a good chunk of the floor space. Couldn't by any winter ski gear the multiple times I went... This place is a joke.
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