Southlake Regional Health Centre

Reviews, get directions and information for Southlake Regional Health Centre

About

Welcome to the official Facebook page of Newmarket, Ontario-based Southlake Regional Health Centre.

For Patient Relations, please contact 905-895-4521 ext. 2290.

Any media inquiries can be directed to [email protected].

Story

Southlake Regional Health Centre is a 400 bed facility and accommodates approximately 86,000 emergency visits, 22,000 inpatient admissions, and 300,000 out-patient visits each year.

We are committed to creating value in healthcare without compromising quality outcomes and strive to delivery service excellence in everything that we do.

Mission

Together with Our Patients, Our People, and Our Partners, we strive to make lives better by achieving quality outcomes and creating value in healthcare.

Products

Health care services

Address: 596 Davis Dr, Newmarket, ON L3Y 2P9, Canada

Phone: (905) 895-4521

Website

lmth.mrofkcabdeef/gro.lanoigerekalhtuos.www//:ptth

State: Ontario

County: York Regional Municipality

City: Newmarket

Zip Code: L3Y 2P9

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

This is a world class hospital. They do not treat you like a patient, but like a king or queen that you once wanted to become. Staff is extremely pleasant and they make sure you feel safe and sheltered for as long as you stay. My baby will be arriving in a couple of months and I am looking forward to another great experience.

 7 years ago (02-03-2018)

It was a terrible night. The staff  sleeps at work place. In spite there were 5 to 10 patients in waiting room It took us six hours to see the doctor and make a blood test. I do not recommend in case of emergency to go to this hospital. I'd rather  drive another 20 min. to Richmond Hill or other closest City where we have a hospital.

 7 years ago (07-03-2018)

My husband went to emerg yesterday morning at 9:00 a.m, discharged in the afternoon with pain killers and asked to return Monday at 6:00 a.m to see a specialist and he would decide what would be done as no urologist was available on Sunday. I drove him there on time as per their instructions and 11 hours later he has not been seen by any urologist! They asked him not to eat or drink past midnight as he would likely have surgery. They do not have him on IV fluids even! This is unacceptable! Spoke to charge nurse who said they have been paging, but he has scheduled surgeries. Emergency patients not a priority? One urologist to oversee entire hospital issues for patients with urology issues. He returned par at 3:30 saying he would be coming, it is now 5:00 pm and no show! I am frustrated at lack of response and if there are scheduled surgeries why was my husband’s told to go back at 6:00 a.m and he was then told they would call the doctor around 8:00 as h was not there! This is blatantly mismanagement and not enough doctors staffed to take care of issues. In the interim no food or drink until maybe he decides to show up and assess the situation! Was that not the whole point of having spent yesterday in emerg and today was the day we were asked to return to fix the problem?! With the increase of people moving into York region out hospitals are showing signs of doctors who cannot possibly attend to all the patients with needs. But 11 hours later and not have one doctor assess the situation! Completely unacceptable!!!! 😡

 7 years ago (09-04-2018)

Today my experience was overall pretty successful. I had hurt my collar bone and waited to check in for about a half an hour. After that I went right to X-rays and was in and out within a hour with results that it was a minor fracture and a appointment for the fracture clinic. I had a lot of things with me and was having trouble carrying them and was offered a bag and the doctor carried my bag for me and held the door. The lady that checked me in at triage was friendly and helpful. I had forgotten my appointment form and the nurse had called me with the information before I even realized I had forgotten it. My only complaint is the welcome area is a little bit grungy and a lady (elderly) working in triage was kind of rude telling me to stop talking loud on my phone. I was alone there during my time and had to call a family member for a ride home, I was loud because right now you are forced to wear masks while waiting and it was hard for the person to hear me.

 7 years ago (03-02-2018)

out of 5 star is too good for this filthy facility. some of the nurses are known for mistreating patients especially elderly (as I once witnessed). Do not take your elderly loved ones there for respiratory ailments, they will not have a doctor on hand. I rather witter away at home than be taken to this place.

years ago (06-03-2018)

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