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Reviews, get directions and information for Mackenzie Health

Mackenzie Health

About

Mackenzie Health is a regional healthcare provider in Southwest York Region. It will include two hospitals and a network of community based services

Story

Careers: http://mackenziehealth.ca/careers

Mackenzie Health Opened in 1963 (formerly York Central Hospital), Mackenzie Richmond Hill Hospital is a large community hospital located in Richmond Hill providing Emergency, Inpatient, Ambulatory, Continuing and Long-Term Care services to a community of over 500,000 residents in Southwest York Region. In 2009, the hospital received an expanded mandate from the Ministry of Health and Long-Term Care to plan for the further development of the existing Mackenzie Richmond Hill Hospital site and the building of Mackenzie Vaughan Hospital in addition to the services it currently provides to the community of Southwest York Region.

Mackenzie Health is the District Stroke Centre for York Region and is home to a number of regional services including: the York Region Chronic Kidney Disease Program, York Region Domestic Assault and Sexual Assault Care Centre, and the York/Simcoe Behaviour Management and Autism Programs.

Mission

Relentlessly improve care to create healthier communities

Products

York Region District Stroke Centre

Mental Health

Diagnostics and Therapeutics

Chronic Disease & Seniors Health

Emergency Department

Woman and Child

York Region Chronic Kidney Disease Program

Surgery, Medicine and Intensive Care Unit

Outpatient Clinics

Address: 10 Trench St, Richmond Hill, ON L4C 4Z3, Canada
Phone: (905) 883-1212
State: Ontario
County: York Regional Municipality
City: Richmond Hill
Zip Code: L4C 4Z3


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
I had a distressing experience at this hospital on Monday. Last week, l had a major surgery at Mount Sainai hospital- such a great place- and was in hospital for 5 days. After 3 days, on Monday, my leg was severely swollen. My surgeon asked me to go to the emergency to do an ultrasound. They worried about blood clots.nMy visit turned into a nightmare!!! We arrived around 1:30 PM, but it took nearly 7 hours just to be seen by the doctor and hear the consultation. For me, with a painful abdomen and hip it was impossible to sit more than 10-15 minutes. There was nothing to lie down on, or a recliner. Chairs were uncomfortable, and I was in excruciating pain crying the entire 7 hours of wait. When I requested the nurse a bed to lie down, they let me to rest 10-15 minutes but asked me to leave soon after. The nurse dismissed my plea, stating everyone was in pain. I explained my recent surgery and showed my stitches, but my pain was treated with indifference. They didn’t even offer anything to reduce the pain.nI was placed in a room filled with patients, which heightened my anxiety about catching another illness. To make matters worse, a nurse rudely scolded me for not being in the right spot.nThis experience was not only frustrating but also deeply inhumane. I left feeling ignored and emotionally drained. I hope improvements are made for future patients.nAll l can say is they just make sure to follow the protocols to be safe from being sued, but to work in the healthcare system, you need to be sympathetic too!!!
Walked into emergency, Smith service, responsive staff. Paid parking is very expensive. 5$ for 30 minutes. The process was fairly simple. Vitals were taken at the triage station, followed by registration who directed me to the minor treatment rooms. There is a library and vending machines for dispensing food.
Not only my biopsy result turned out non diagnostic but I felt dizzy after the test and although I told the technician, she did not help me, I fell down the bed and broke my nose, I was then transferred to the ER department, they said it is not broken without taking an X-Ray and sent me home. Two days later I took an x-ray in another health center and my nose is broken. I am thinking of class action law suit against this hospital, others who are interested contact me.
Excellent and amazing service staffs in this hospital. Our family visited emergency room several times within these years . doctors and nurses and other staffs never make you disappointed . thank you and keep up the good work .
Awful Experience at Major Mackenzie Hospital Emergency RoomnnI had the worst experience ever in an emergency room at Major Mackenzie Hospital. There was only one doctor attending to everyone, which led to long waits and poor care. My patient was in no condition to sit, yet they didn’t even offer a bed, despite the obvious need.nnWhen I politely asked the staff about our turn and the test results, the supervisor responded rudely, basically telling me to just wait. I had heard about the negative reputation of this hospital before, but seeing it firsthand was truly shocking.nnI wouldn’t recommend this emergency room to anyone. I hope they make serious improvements in the future.
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