Shell

Was denied service on an age restricted product “because they only accept ontario ID as a managers policy” I carry a BC drivers license, matching health card and two matching credit cards with my name. Terrible store policy. Avoid this location if travelling

⁉⁉⁉nThere is no one working here! Everyone is just going around doing nothing. I wonder who is responsible for this place⁉

Live on the block and have been coming here for years. Just bought a 6 pack and made it 10 steps out of the door when the handle ripped and all the cans smashed on the concrete in front of one of the pumps. I cleaned up and threw out the two cans that were spraying all over the place. Went inside to ask for a replacement. Instead of help I was told I had left the property - why had I thrown away two cans - why didn’t I know that a handle shouldn’t be used as a handle? It’s all on camera, but apparently I’m being sus. Guess I should have left the mess for them to clean up ‍

Do not come here especially in the early mornings. The guy who works here short Indian guy was hiding in the back after me knocking on the window AND talking to the buzzer whice he could hear from his end if you press the button and he literally came out with his phone in his hand in a side way position while he was watching a video on his phone. I missed my night bus due to this. This was completely unprofessional and should be dealt by management as I understand when there is no customers do what you want but ignoring them just so you could watch your little video? Come on man.

Cashier wouldn’t allow me to buy beer completely sober at 10:58PM which 2 minutes before the legal cutoff time. Absolutely ridiculous.nnEDIT: Went back there again Saturday night at 10:45 pm and was refused service again because he “didn’t feel safe selling alcohol past 10pm” ironically, this caused the customer behind me to become loud and aggressive and begin yelling. The cashier refusing to serve beer past 10PM created an unsafe situation for me in line.nnThe employees here are pleasant but are seemingly in need of smart serve training as they are refusing service to the wrong people.

Directions to Shell with public transportation

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