Scarborough Sexual Health Clinic

It is true that you absolute must come 1 hour prior to opening time to ensure an appointment . however this is the only walk-in sexual health clinic (to my knowledge), is free of cost, and has outstanding nurses and doctors, the waiting in line early is expected and not a big deal. What I do not appreciate about this clinic is that they do not serve you on a first come first serve basis - whoever grabs the number first gets the first spot. It is about pushing, shoving and agility. Shameless and sad. Otherwise, the doctors and nurses are well worth the fight. They could not be more helpful. I was diagnosed effectively and began treatment that day at the clinic after weeks of suffering with an unknown ailment.
7 years ago (16-02-2018)

Been going here for a while and the nurses are kind and helpful. However this place is way to inconvenient and time consuming for my liking. Drop in fills way to quickly and hours of operation are very short. You have to show up an hour before drop in time starts to even be considered for a spot. After that, they take no more people because it’s full. Even if you show up at the beginning of drop in hours, you won’t be getting a spot. Say drop in goes from 1:30 - 3:30. You must show up at 12 to get a spot and wait hours till you’re called. If you show up at 1:30, no spot for you, it will definitely be full. Way too much time taken out of my day for a short appointment. Looking for a new place to go to now.
8 years ago (21-11-2017)

The staff are absolutely caring and amazing. Lovely women!
7 years ago (11-02-2018)

While the receptionists here are not so pleasant and the drop-in procedure is not effective. There should be both drop ins and appointments that way more people are served.Make sure to get to the clinic an hour before open times because it's a first come first serve basis and you will be turned away after 15 clients or so! The nurses and doctors here are absolutely amazing. Especially the nurses!! They made me feel so at ease and very compationate and understanding. I've been here twice and both nurses I had were so so Amazing!! Thanks Maluka ( I think her name was, middle aged Caucasian lady with short dyed hair and streaks in hair). She was so sweet and can't say enough nice things about the staff here! (Minus receptionists)
8 years ago (19-09-2017)

I am appreciative that this service even exists. That said, it's a nightmare being there. The waiting room is makeshift. It's just a big open lounge area where everyone sits in awkward silence. The triage is also makeshift, using forms with letters written on them by staff - first come first served!. They are so overwhelmed by visitors here that if you arrive on time (e.g., 9:30am or 2:00pm, you might not get a spot). I arrived at 9:30am only to be told that they were already at capacity at 9:00am. To be sure, the nurse and MD that addressed my case were both fantastic, and took the appropriate time with me to do tests and answer my questions. They were outstanding and compassionate. You're probably visiting because you have a problem or concern. Be warned: the environment that is this clinic will only have you feeling further downtrodden.
8 years ago (03-03-2017)