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Reviews, get directions and information for Safeway Burnaby Heights

Safeway Burnaby Heights
Longtime supermarket chain carrying brand-name & house-label groceries, plus a deli, bakery & more.
Address: 4440 Hastings St, Burnaby, BC V5K 2A9, Canada
Phone: (604) 205-6922
State: British Columbia
County: Metro Vancouver
City: Burnaby
Zip Code: V5K 2A9


Opening Hours

Monday: 7:00 AM – 10:00 PM
Tuesday: 7:00 AM – 10:00 PM
Wednesday: 7:00 AM – 10:00 PM
Thursday: 7:00 AM – 10:00 PM
Friday: 7:00 AM – 10:00 PM
Saturday: 7:00 AM – 10:00 PM
Sunday: 7:00 AM – 10:00 PM

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Reviews
Reliable, no‑frills Safeway for everyday grocery runs. Easy in‑and‑out trip and I found everything on my list. The store is clean, well maintained, and the shelves are well stocked. Checkout moved quickly, so the whole stop was efficient from start to finish.
There is a clear need for improvement in the overall management at this location- across both junior and senior levels as it seems to be they lack in relaying proper information. Additionally, they should really focus of their customer service approach as my interaction was unsatisfactory to say the least.nnFurthermore if a community board is displayed, it should be for a functional purpose rather than being used purely as decoration. This undermines its intended value and has caused confusion especially with my experience. My recent interaction with one of the senior managers were not handled in a professional manager and I would like to stress again, please work on the customer service aspect as this was unacceptable given the industry you operate in.
Very overpriced and has a very limited range of organic products. But one thing that really frustrates me is the fact that they keep CHANGING the place of every items!!!! It is so unpractical and gives people headache! Staff wise, I would say 70% of the staff are alright, 30% really need to be re-trained!!! Just today, at the counter, this elderly staff short lady spoke to a very unpleasant tone to one of the customer and mentioned that it “goes by the weight”. She was lucky she did not have me as a customer as I would have dealt with it the way we do it in the Netherlands or Belgium
I arrived 10 minutes before closing and the store layout was great! I was in and out so fast.
Deli department is the worst! Rude, very slow service, they dont acknowledge you're there when you're waiting, and I often just leave. They all look miserable.nSome of the younger cashiers are friendly, but some, omg, rude and unfriendly.nMeat department is wonderful. I have had exceptional help and attention! Same with the produce department.nI shop there for convenience, and because they have some brand name products I likenAgain, deli. Rude
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Directions to Safeway Burnaby Heights with public transportation


Eastbound Hastings St @ Willingdon Ave 30 meters
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N35
R5
Westbound Hastings St @ Willingdon Ave- 70 meters
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N35
R5
Westbound Pender St @ Willingdon Ave 80 meters
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Southbound Willingdon Ave @ Pender St 130 meters
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Westbound Hastings St @ Willingdon Ave 150 meters
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160

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