I had a great experience with Robinson! They were extremely accommodating,and friendly! The service was professional and prompt, and they took the time to identify the problem with my septic and get it fixed. I would highly recommend them.
7 years ago (06-02-2018)
they just finished pumping out our tanks we have two 800 gallon tanks we dug up our own lids to save $100 . they have no problem if you want to come out and see them pump it and the condition of your tanks , im very concerned about the health of our drain field so i always go out and look at them. they also rake out the bottom of the tank so its all the way clean. this is the 3rd time they have pumped for us were on a 4 year cycle now as theirs only 2 people in our home. the above and beyond is our lids are cracked on the secondary seal as the driver showed me before removing them he is going to look for some used lids for us as there not a standard size . thanks guys
8 years ago (05-09-2017)
Charged me for two tanks only pumped one using both lids never even dug up second tank. I've heard from others and better business bureau that they commonly do this if they can get away with it! Pretty shady if you ask me?
10 years ago (15-07-2015)
Robinson did a great job for me. The driver (Heath) was extremely courteous. The service was minimally invasive (nice long hoses so they didn't have to drive on my lawn). The price was extremely reasonable. Highly recommended!
12 years ago (10-10-2013)
Excellent company! They saved me from a weekend without plumbing! Water started running into my basement Thursday night, then had a rooter company out Friday morning who told me my septic tank was full. I just bought the house on foreclosure a month ago, and had no idea where my septic tank was located on the property and the county had no records on my house, either. Robinson Septic (John and boss Rick) was able to come out only hours after I called them (on a Friday afternoon) and they were very knowledgable and helped me find my septic tank and helped me dig it up. They gave me suggestions on how to prevent further problems and how to deal with the tree roots in my tank. They located my tank, dug it up, and pumped it all for less than other companies quoted me to just pump. I would HIGHLY recommend this company- they do a great job, are very friendly, and the price was more than fair. They went out of their way to make sure the job was completed on the first visit.