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Reviews, get directions and information for Mcdonald Plumbing

Mcdonald Plumbing

About

The Way Plumbing Should Be

Story

Have you had the following experience with a plumber?

Not returning calls.
Bad workmanship.
Not showing up when they said they would.
Dirty & messy jobsite.
The project taking longer than it should.
Not coming back to fix problems.

Plumbers do not have a squeaky clean image. And frankly, our industry deserves it.

There are so many nightmare stories out there and regrets from homeowners on who they selected for their plumbing project.

Since we started our business in 1955 we have been focused on reversing that negative image.

So what does: “The way Plumbing should be” mean? A statement like that does beg for an answer.

It has to do with our “4-Way Guarantee” to you. Find out more by visiting our website:

www.McDonaldPlumbing.com

Address: 7791 Eastern Ave SE, Grand Rapids, MI 49508, USA
Phone: (616) 698-6771
State: Michigan
County: Kent County
City: Grand Rapids
Zip Code: 49508


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
I had my water service line break on a Saturday, first thing Monday morning they had a crew out working. I got a few other quotes and Mcdonald had them beat, Scott took the time to explain the job, let me know the costs, and even coordinated with the city for lead remediation. I would recommend Scott and his crew to anyone, they are top notch.
7 years ago (06-02-2018)
McDonald Plumbing saved the day. Our basement had flooded from a drain backing up. They sent a super knowledgeable tech that diagnosed the problem quickly and used a brand new machine that cleared our lines in no time at all. Their expertise and professionalism will put you at ease - definitely money well spent!
8 years ago (28-12-2017)
I called McDonald Plumbing with an emergency need to reline the sewer tile of my client's home from the house to the street. We were in the middle of a basement remodel when it was discovered that the underground cast sewer lines were disintegrating and root filled. They responded the same day and sent out an estimater who arranged to make the repairs in two days. The repairs were successfully made and within the budget they set. They also carefuly put the yard back together and cleaned up very well where they had to excavate. My clients and I were very happy with them. Dwight Jacobsen, President, Jacobsen Remodeling Inc.
7 years ago (29-03-2018)
Called for emergency service on a Sunday. Scott explained the additional cost to come out, but did not explain that the service price would be increased as well. Felt like they were price gouging because of the situation. Update: Received a follow-up call from Dan the next day to clarify the miscommunication. His explanation seemed genuine and appears this may have just been a one-off issue.
7 years ago (12-02-2018)
Intimidation tactics used to collect on dishonest billing. Complaint accepted by the Better Business Bureau. The case is currently open.
7 years ago (26-02-2018)
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