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Richmond Chrysler Dodge Jeep

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Reviews, get directions and information for Richmond Chrysler Dodge Jeep

Richmond Chrysler Dodge Jeep

About

At Richmond Chrysler you’ll find a wide variety of services aimed and optimized to ensure that you can be certain that you made the right choice with us.

Story

Welcome to Richmond Chrysler

What does it take to be a dealership in our modern world? Does it take having a team of professionals that really love what they do and want to ensure that each and every person that works with us is offered the care, the peace-of-mind, and the results that make a difference and put drivers into the vehicles that they deserve? Does it take knowing that you have the resourceful departments to connect individuals with the right person to handle your specific need? Does it come down to competitive pricing and facilities to keep you driving your vehicle for years to come?

At Richmond Chrysler we believe, like our vehicles that it comes down to having a dealership that’s the best combination of all these things. Whether you want to focus in a specific department or professional working for you, or you look at our store as a whole – there’s plenty of reasons to put your trust in our team.



"What does it take to be a dealership in our modern world?Does it take knowing that you have the resourceful departments to connect individuals with the right person to handle your specific need? Does it come down to competitive pricing and facilities to keep you driving your vehicle for years to come?At Richmond Chrysler we believe, like our vehicles that it comes down to having a dealership that’s the best combination of all these things.With Richmond Chrysler you’ll find a wide variety of services aimed to ensure that you can be certain that you made the right choice by choosing us.Among them, we’re proud to operate services in the following languages:EnglishMandarinCantoneseSpanishHindiPunjabiVietnameseArabicFrench"
Address: 5491 Parkwood Way , Richmond V6V 2M9, BC, CA
Phone: (604) 273-7521
moc.peejrelsyrhcdnomhcir@atina
State: BC
City: Richmond
Zip Code: V6V 2M9


Opening Hours

Monday: 08:00-21:00
Tuesday: 08:00-21:00
Wednesday: 08:00-21:00
Thursday: 08:00-21:00
Friday: 08:00-18:00
Saturday: 08:00-18:00
Sunday: 11:00-17:00

Update Info

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Reviews
With the vehicle shortage in North America I looked around for what i wanted. I picked up today a jeep wrangler 4xe high altitude sahara. I dealt with kirk in sales and finished off with Jordan in financing, we had some technical difficulties on my side with paper work they where very patient and dealt with the problems. My intent is not to sway someone to a sales person or a dealership, just to share my experience, and honestly it was not bad, with h many ahitty companies are out there I'd consider sending someone here if it was something they where looking for. My self I am happy with my jeep, a daily driver for work that will get me there and home on electric, and then I can play with the hybrid mode for travel and fun, yep I signed up for my toy!! Quack quack! Just adjusting this score, I wad happy with most of my interaction, but honestly these guys seem not to care about their customers once they leave. I'll be glad not to have to deal with them next year when I trade up to my hummer. Update, this dealership has not contacted me since cr Mr review change I had to phone to contact them about their promises, it's like me as a customer was just thrown away. Honestly I will be suggesting none of my friends go here.
Great sales experience. I bought a new Ram Rebel diesel from them coming from Victoria because it was a good deal. Great experience and the sales guy Abel was great to deal with. I've referred a few people from the Island to them and I am not sure they have bought a vehicle yet, but I would certainly return. Better prices than my 2 local Chrysler dealers here. I would avoid getting accessories from them thou, I got much better prices in aftermarket, in some cases half price.
Up until this year I would have given 4 stars to this dealer. However that has changed. When I bought my current car 2017 Challenger from them new they also sold me an extended 6 year warranty. Earlier in the year I noticed delamination in the 'uconnect' screen starting from a tiny spot in the top right corner, this turns out to be a widespread problem in many '17 and '18 models. However following an inspection which I paid for they claimed that 'small damage' was the cause and they would not honour the warranty. Their implication seems to be that for some inexplicable reason I had done this to an inaccessible area in my own car! There are now 6 of these spots on the screen with more appearing and the delamination covering about a quarter of the surface. Getting support from FCA Canada has proven futile. When they try to sell you one of these warranties just say no!
I had my eye out for Ford Focus ST and came across one here. I had the pleasure of working with Bruce who was responsive and did everything to keep me informed and answered all my questions about the car that was on their lot. I decided to wait a while before posting this review because I wanted to be sure that the experience that I had was a good one. I had to make a trip from V.I. to see the car. He and his team were more than accommodative to hold the vehicle for the time and allowed me to make the trip to the main land to view and test drive the vehicle. It all went well the only thing that I would say is that you need to be sure that you are willing to bargain for a fair price. I knew that I was making a good buy based on all that I saw and after my test drive. I was prepared to pay what I felt was fair. We were able to agree on a reasonable price and I walked away with a decent ride that is now my daily for my commute to work. Bruce took his customer service over the top when he reached out to me a week later after the sale and mentioned that he had forgotten to include a dash cam that came with the car. He sent it over night via courier which I considered to be impressive. If you are in the market for a new vehicle be sure to call and ask for Bruce. From what I have seen and I know. He is definitely going to make the effort to give you the best experience he can. Bruce much respect and thanks again.
We had a great experience purchasing our car from here. James and Rick were ridiculously helpful, very friendly, straightforward, and transparent. They didn't make us go through the typical painful rigmarole that so many other used car dealers put us through. We love our new car and drove away feeling great about our purchase.
Bruce took such great care of us when purchasing a company vehicle for work. He went above and beyond what we would have expected, working with us over a few months to ensure we found our dream car. He made the process so smooth and seamless - it was the best experience buying a car! Thank you Bruce!
I recently just purchased a 2022 Jeep Wrangler. Michael Wong was an absolutely amazing person to deal with. Is professionalism and honesty is what made me buy from them. I visited a local dealer to me before heading to Richmond. When I arrived at Richmond I was treated like family instantly. You looking for a new Dodge truck or jeep don’t hesitate to Richmond Chrysler right away and ask for Michael Wong.
Brought my parents van in for some regular service. Service advisor Matt Loh made sure we were looked after and the vehicle was ready and washed/vacuumed when we picked it up. Usually service with another dealer, but think we'll be servicing with Richmond from now on due to their excellent service. Thanks again Matt!
Thank you for all your help. The purchasing experience was seamless, and Bruce Juarez was an exceptional Product Specialist. He was very responsive to my texts and questions on the phone. Highly recommend anyone looking for a vehicle to use the people at Richmond Chrysler Dodge Jeep Ram.
I paid for LED headlights for my wrangler over a year ago and to this day they still have not delivered, they also don't seem to have any urgency to get them in considering they've already taken my money. On the last service I had with them I asked them to look into an issue with my navigation system and the service Rep told me it was fixed when it wasn't. There seems to be a lack of knowledge in the service department and a lack of consideration for their customers... Especially to ones they've already taken money from. I cannot recommend this dealer to anyone at this point.
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