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Reviews, get directions and information for Real Canadian Superstore

Real Canadian Superstore

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While food is at the heart of our offerings, our stores provide a wide, growing and successful range of products and services to meet your everyday household needs.



"While food is at the heart of our offerings, our stores provide a wide, growing and successful range of products and services to meet your everyday household needs."
Address: 190 Richmond Rd, Ottawa, ON K1Z 6W6, Canada
Phone: (613) 722-5890
State: Ontario
County: Ottawa Division
City: Westboro
Zip Code: K1Z 6W6



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Reviews
Salmon packages relabelled with new “packaged on” and “best before” dates. I noticed that many packages had second stickers place over the original stickers. I peeled a couple off to see. The pics speak for themselves!nnUPDATEnSuperstore up to it again!! A couple months later, bought some chicken. Package had 3 labels/stickers, one over the other. Original sticker said packaged on March 8. The third sticker said packaged on March 10. What liars. What an UTTER DISGRACE OF A STORE AND COMPANY. Think about how they treat us all. Like garbage!
I'm not a federal, employee or lawyer.nI live in, subsidized housing and don't have.nA lot of money,all this fruit I bought.nIs not edible and, going in the garbage.nThat's twelve dollars, plus tax and super store.nAnd Loblaws don't care, neither does Doug ford.nAnd I have a, feeling neither does the new prime minister.nLike the old saying, goes the rich get richer.nAnd the poor die, because of our crappy government.
I have been shopping at this store since they opened. This is not the same store anymore, the quality of the fresh produce are lower than what it used to be. They don’t even have the store stocked properly anymore. On the positive side the staff are wonderful.
I visited Superstore on February 25, 2025, to return some clothing I had purchased from the Joe Fresh section. I explained to the clerk that I only had an electronic version of my receipt, as I no longer keep paper receipts. When I showed it to her, she informed me that she couldn’t process the return without a physical receipt. I then requested to speak with her supervisor. When the supervisor of the Joe Fresh section arrived, I explained the situation again. The supervisor told me that a refund was not possible without a physical receipt. I clarified that I didn’t have the paper receipt but had an electronic version, which was clearly visible and included a scannable barcode. I also explained that I needed the refund because, upon further consideration, the items were no longer necessary. Despite this, the supervisor refused to assist me and began to argue. I remained calm and asked if I could bring in a printed copy of the electronic receipt. She responded, “No! I am not helping you anymore. You’re being very disrespectful.” I assured her that I understood if a refund wasn’t possible but asked if I could at least receive store credit for the items. Before I could even finish my sentence, she immediately denied the request. I tried to explain that other stores typically offer store credit in such situations, but she refused to accommodate me. Her demeanor was consistently negative throughout our interaction, even though I was simply trying to reason with her. It was clear she had no intention of providing proper customer service. I have been shopping at this location for over 14 years and have never encountered such an issue. It was deeply disappointing to be treated this way by a supervisor, whose role is to provide additional support when employees are unable to resolve a matter. Instead, I was treated poorly by a store I frequent regularly, especially during a time when grocery prices are increasingly unaffordable. I hope this matter can be resolved. I am more than willing to return to the store with my electronic receipt in hand to settle this issue. Thank you for your time, and I wish you a great day.
I’ve picked up their pre-made lunches a handful of times, and apparently their idea of ‘flavour’ is just salt with a side of food. Yesterday’s mac and cheese was the worst—so salty it was almost inedible. I get that it’s probably a powdered cheese mix, but this tasted like someone tossed in an extra two tablespoons of salt for flair, completely overpowering the dish. In the past, I’ve tried other items and it’s been the same result—overly salted rather than well-seasoned. Salt is not seasoning; it should be an afterthought at the end of prepping a dish, not the main event.
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Directions to Real Canadian Superstore with public transportation


Richmond / McRae 50 meters
11
153
81
Richmond / McRae 70 meters
11
McRae / Richmond 80 meters
153
81
Richmond / Kirkwood 110 meters
11
153
81
Kirkwood / Richmond 140 meters
51
81

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