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Reviews, get directions and information for Real Canadian Superstore

Real Canadian Superstore

Story

While food is at the heart of our offerings, our stores provide a wide, growing and successful range of products and services to meet your everyday household needs.



"While food is at the heart of our offerings, our stores provide a wide, growing and successful range of products and services to meet your everyday household needs."
Address: 190 Richmond Rd, Ottawa, ON K1Z 6W6, Canada
Phone: (613) 722-5890
State: Ontario
County: Ottawa Division
City: Westboro
Zip Code: K1Z 6W6



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Reviews
What happened? This store used to be great! I walked there while my daughter was at basketball practice. They've closed off all street entrances, so definitely don't want you walking there. Grocery carts are strewn everywhere due to this policy. Food selection isn't what it used to be. I think they are going for Costco low variety, but lots of single products. There were no baskets for limited purchasing and I couldn't find a small cart, so I ended up pushing around a broken large cart. I should have just stuffed everything in my backpack as I walked around. And the place is a mess inside too, but alas no photos there. GO TO FARM BOY if at all possible. It is only a block away and they act like they actually want your business.
Westboro has experienced a lot of gentrification over the years in good and bad ways. The MEC started this process but it was the Superstore that cemented this fate for the neighborhood. Gone are the days of this neighborhood having a culture and a soul, replaced by boring suburban yuppies devoid of personality. Thrift stores and bars swapped with un-interesting clothing boutiques and medicore over priced donning food. And the you can feel the void of what the neighborhood used to by from the Superstore its self. Like a black hole only taking and never giving back to the community. ..... Also the food is overpriced and low quality with a bad selection. Go to the farm boy or the college square superstore instead.
The store is well located on Richmond near downtown. Washrooms are clean. Great products selection. Fruits and vegetables are always fresh.
The non-exchange and non-returnable policies of Joe Fresh over their undergarments are unfair to the customers. Sadly, customers won't know until they have already bought their unfitted clothes and wasted their money. The return policy was unobviousely displayed at the cashier side of the Joe Fresh counter, which most customers are unaware of. Their "unhygienic" excuse does not stand logically, as from hats to shirts, pants, and underwear, no garment can be guaranteed germ-free, when they all have been gone through countless hands from factories, to distributors, to retailors. If the person cares about hygiene, they will wash the new clothes first before wearing them, which I always do. Companies like Walmart, the Bay Company, La Senza, etc. accept returns or exchanges on undergarments because it makes sense: no one knows if the clothes fit without trying. Being store assistant managers, Jamie and Mat, claimed that it is store policy and they can not make an exchange. To me, though there is an unsensible policy, there are also obnoxious attitudes of the managers.
Our impression when we walked into this massive grocery store was of curiosity, as we explored the expanse that it covers and the offering and quality of products we began to take a liking to this quirky, bustling, all Canadian retailer. We felt the offering to be rich with good prices and good quality produce and products, standard good quality is the name of the game. You get a bakery, butcher's, fresh produce, pharmacy and your staples. You get as many standard products as good international brands from, India, Pakistan, Mexico, Italy, Taiwan, among others. This is not a luxury store, but you get pretty good, solid quality, every day products. Pay them a visit for every-day good quality, reasonably priced items that you'll usually need to run a household.
Nice place especially in good weather. It can get busy very quickly though. However they have great items and I use their mobile shop to buy my cellphones from. Good deals plus a lot of PC points. I got 300 dollars worth of points at my last upgrade.
Having an employee stand by the self checkouts and handing out bags instead of just having them there is the wackiest idea I've ever seen. I cannot fathom why they do this. Was it people not paying for bags? Because there is no way that employing someone to do it for an hourly wage is cheaper. If we pay 5¢ a bag they must get them for pennies, if that! So with some gracious estimates on their bag price at 1¢ and the minimum wage being $15, people would have to "steal" 1500 bags every hour. No way, and this is coming from a proud bag buying boy. If it's to help the environment then why not make the full switch to paper bags or have the employee standing there selling the reusable bags, people would learn quickly to bring their own bag. If you're still selling plastic bags and I ask for 25, your minimum wage employee is not going to say no. So it's not helping the green cause. Finally, it slows the process of using self checkout, which certain people can fly through faster than a cashier. But now you gotta flag down an employee, pay for your bags after scanning everything, then bag everything post scan. And that's if the employee is there at the moment and hasn't been called away for something else. In closing, it's a silly idea that doesn't help anyone but hampers plenty. No other Loblaws or superstore that I've been to is doing this.
Today we went to The Real Canadian Superstore on Richmond Road. The man working the checkout was named Elton, and he was very helpful, friendly and knowledgeable. However, we hoped to price match diapers, and he wasn’t sure if the advertised diapers matched what we were purchasing. He offered to call a manager to verify. Manager Scott Holtz came over, and despite the diapers not matching exactly, he allowed the price match. We are so grateful for his kindness! The diapers were not for us, but a young woman standing outside in the freezing, snowy conditions, who needed some items for her baby, but couldn’t afford them. She was also very grateful!! Thank you, Elton and Scott, for allowing us to help this young Mom!
I was surprised when one of the employee offered a shopping cart with a back seat for child of special needs to sit my son on. It was wonderful and so much easier to enjoy shopping around instead of chasing my son around. I definitely recommend the store for all your groceries and pharmacy needs. Do not forget to get shoppers points.
This is a super grocery store with everything you need to cook meals at reasonnable prices. Each section in the store has a wide selection of goods. They also sell small appliances, kitchen gadgets, and other items for the home. They also have beer and wine.
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Directions to Real Canadian Superstore with public transportation


Richmond / McRae 50 meters
11
153
81
Richmond / McRae 70 meters
11
McRae / Richmond 80 meters
153
81
Richmond / Kirkwood 110 meters
11
153
81
Kirkwood / Richmond 140 meters
51
81

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