RBC Royal Bank

Customer service doesn't exist here.nFirst time at this branch.nWalked in and someone smiled But the Teller I dealt with was definitely not having a good day.nTeller had their personal issues and only wanted me to leave.nNever going to this branch again.nMakes me think why am I still with RBC because this is the second branch I had this experience with.

This branch should never received any star. Unprofessional, and they want to talk/giggles if they know the people. New customer is not welcome in this branch.

Terrible experience and horrible service. Students, please beware not to open a GIC account with this bank. My niece activated her GIC account at a different branch, however, the advisor requested she bring an enrollment letter to apply for a credit card account. My niece went to this locationas it was closer to apply for a student credit card with Karl after getting the enrollment letter from the college. The least we knew was that this would be a never-ending process which hasn't been resolved to date and there is no basic courtesy to get back even after you send an email or leave a voicemail. My niece applied for a credit card with a different bank and the application was processed within a week.

Ramesh at this branch has been amazing, polite and very helpful for many years now. We keep coming back especially for him!

Worst employees at this location. You have our money, treat us with respect otherwise get lost!