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Quality Suites

  1. Québec
  2. Ancienne Lorette Lodging

Reviews, get directions and information for Quality Suites

Quality Suites

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Quality Suites Ville de Québec-Quebec City / 3 étoiles-3 stars

Story

Le Quality Suites Québec est situé à 10 minutes (8km) du Vieux Québec et seulement 15 minutes (12km) de l'aéroport international Jean-Lesage (YQB)

***

The Quality Suites Quebec is located 10 minutes (8km) to Old Quebec and only 15 minutes (12km) to Jean-Lesage Intl Airport (YQB)

Address: 1600 Rue Bouvier, Québec, QC G2K 1N8, Canada
Phone: (418) 622-4244
moc.yticcebeuqsq@ofni
State: Québec
County: Communauté-Urbaine-de-Québec
City: Québec
Zip Code: G2K 1N8


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
We had a very disappointing experience at this hotel, primarily because of the way we were treated by one of the front desk staff members.nnI had already checked in with another staff member, and my wife later joined me with our dog. At that point, another employee began questioning whether my wife and I were together and then asked his colleague, in front of us, whether we had actually checked in. The manner in which he questioned us made us feel as though we were being profiled or suspected of entering the hotel without authorization.nnHis colleague confirmed that we were indeed checked-in guests, yet there was no apology or acknowledgment from him afterward. Instead, his attitude remained rude and unwelcoming. The entire interaction was uncomfortable, embarrassing, and completely unnecessary.nnWe have lived in Canada for over 10 years and have stayed at numerous hotels across Canada and the United States, and we have never experienced treatment like this. Regardless of the circumstances, paying guests should be treated with courtesy, respect, and professionalism.nnThe experience left such a negative impression that we decided we no longer wanted to stay at this hotel and cancelled our return stay. Unfortunately, we will not be staying here again and cannot recommend this hotel based on the way we were treated.
A decent experience at this hotel! Serviceable rooms and amenities despite the units being a bit older. They were well maintained and relatively clean considering its age. The beds were comfortable and the rooms spacious with ample space for lounging. The washroom was a bit lacking in terms of space and comfort but that’s to be expected in an older and more affordable hotel. Not bad by any means and still a good stay!
Spacious rooms and very clean. Buffet breakfast is good too.
We took a family suite for 2 adults/3 kids. Hotel was clean & so was the room. I found lightening quite dim in room. It was a separate room with king bed, a queen bed outside & a small decent size table with 4 chairs. Small coffee area with microwave & small fridge. I found room to be a bit on smaller side. I think that it would have been ideal to have a sofa bed as well. TV's screen was quite small. Plus to watch TV, a sofa is ideal, instead of dining room. We were on 2nd floor, there was an elevator but our room was at the end of corridor almost & to get there we had 5-6 extra steps...which isn't ideal as we had some luggage that was heavy to carrying it up/down stairs was a trouble. There was ample of parking & different entry points to access floors. There was a breakfast included & it was quite nice with warm eggs, bread, toast, sausage, muffins, cereals, fruits, yogourt, waffles, juices. I was very happy with breakfast food choices. Although seating area is quite small, they need to expand it a bit more. The customer service personal were nice & conversing in english as well. Overall good but because of my 3 kids 15 yrs, 12 yrs, 8 yrs would have preferred bigger room or even possibilty of connecting room but there were no connecting rooms.
The front desk staff and the cleaning staff at this establishment were friendly and attentive to all of our requests.nnThe location itself is pretty convenient; a big shopping mall, a Walk Mart, a grocery store, and several restaurants are within either a short walk or a short drive.nnNothing much to say about the breakfast other than it is the standard kind of breakfast fare that you'd expect from such a hotel. Personally, I avoided it.nnThe room itself was nice and spacious. Unlike most hotels I've stayed at, I was able to sleep decently on the pull-out sofa mattress. It was also quite old, and while that was generally not an issue, the towel bar did fall off and was precariously re-attached by the cleaning staff without a more permanent fix. There was some noise from doors slamming in the morning as well as from the AC unit, but that didn't bother us. If it does bother you, then earplugs would probably do the trick. Overall, though, the room was quite comfortable and met our needs well.nnThank you for an overall very pleasant stay!
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