Hôtel Motel Citadelle

I went through a bad incident at this motel. I came here from ontario as a tourist and I stayed at this hotel. I gave them 200 dollars of security depositcash. They gave me 100 dollars back. Being an outsider I dont speak french and they used it against me. I called 911 and they came in to check the cameras but it didn't helped us. The manager himself was very rude and arrogant. I asked him to call your employee who was here yesterday. And he said it is against his company policy. I felt bad as I did not knew french people do this with outsiders. Hopefully they will answer god if not me for their injustice to common people mostly foreigners who speak their mother tongue.

Quaint little hotel in a good location in Quebec. Close to many amenities. When I stayed, the kitchen had been closed for breakfast since the pandemic but they do serve coffee. For the Tim Hortons fanatics you'll find some locations nearby. The staff was friendly and knowledgeable. It's a good and cheap option when visiting the area for a few days. The rooms could use an update and some maintenance. The corner shelves next to the bed were not mounted securely to the wall and the shower made an awfully loud noise from the use of hot water.

be aware of scammersnThey Charged 200 as deposit and then they said you only paid 100.nPlease do not visit especially if you dont speak english otherwise they gonna scam u

First impressions of the motel is the lobby is classic, it is like watching an 70 English movie, haha. The room is clean, specially in the washroom. Not much facility you can use, they don't even have a coffee maker or kettle in the room.nI accidently left my iPad when I check out the room and the server was so nice to call me and returned the device. Thank you so much for you guys.

Room was very small but clean only one issue and that was they wouldn’t accept anything but cash for the room deposit a bit of an issue if you don’t have it on hand and have to drive across town to the bank which was half an hour away. Advertised with breakfast but no longer provided so makes it a bit expensive