Provigo

I had a very disappointing experience at this store.nI purchased two packages of fried boneless chicken bites, and the quality was extremely poor. The texture was so bad that it was impossible to eat — I could barely get a fork into it. It did not seem fresh at all, even though it was within the best-before date.nWhen I returned to the store, the customer service experience was even worse. The staff member a woman with glasses started speaking loudly and told me she could not refund thenproduct because it was a final sale. I want to clarify that I was not even arguing about the refund — I was simply trying to point out that this level of quality should not be sold to customers.nThis kind of behavior and product quality is unacceptable. I expected much better professionalism and responsibility.

Today a 600 gram box of Alpen cereal costs $8.19 at Lowblaws-owned Provigo store, highest I've seen anywhere. It's a political and regulatory failure which has only emboldened this company to step up its gouging further.nnPut a windfall tax on the major grocers and use the money to help fund food banks and meal centers, which already exist but need funding so people can eat. Food needs to start being viewed as a human right like health care, both are necessary to live, and not just a way for billionaires to make more money.

I love all Provigo locations, hope they don’t all disappear and turn into Maxis. But I had a bad experience here last night. As I am paying before catching the bus, I notice my milk carton is wet, too late to run back and change it…..had to finish my Gatorade & dump the milk I could salvage in the bottle. And the two main items I came for , pork ribs at $3/lb and salmon at $9.99, nowhere to be seen….yes they had the items but at 200-300% pricier …..please do better guys, if the flyer has a special, it should be honoured at all locations

Mark is such a costumer experience he goes out of his way to ensure the costumer gets what they need he is the best person at night I enjoy going their when he works you guys are luck to have him in the company works very hard and always approach when asking him a question always ready to help out costumers makes you laugh couldn't ask for a better person to serve me everytime he is working is awesome wouldn't want anyone else to service menHe is the better that I have seen in a long time he knows everyone by name which I like and what you want and where to find it always helpful puts a smile on your face has a warm heart. He needs a raise does his job well I really appreciate his work habits. It is always a pleasure to see him you need more people like him

As a head butcher I don’t know you guys keep some kind of meat in this condition in the display front of everyonenPlease take care of it