Payless ShoeSource

I went to the store to return something today and the guy was like you go to the other store to return your stuff because I don't have store credit instead of helping me Out he just want to get ride of me. well that's not a solution and you could not say to you customer to go to the other store and return your stuff.. so it's mean that I have to get time off again from my work to go other location to return my stuff that's just a stupid customer service ever.
8 years ago (12-09-2017)

Today I went to return shoes at the Payless by Staples, Airport Road and Quuen. The store manager, Bobby, ‎WOULD NOT let me keep my original receipt. She was boorish and argumentative. There were other customers watching her behaviour. Actually she is not even the store manager, as she claimed to be. At other stores and as subsequently confirmed by Customer Service representative, Alexis, the customer certainly may keep their original receipt on which the clerk should mark the returned items. Customers may always keep their original receipts for their own records. Some time ago there was a super manager t this location, named Sandra. This store is one to avoid. Unfortunately, there was no "zero star" rating available!
8 years ago (14-06-2017)

Not what it used to be. Plastic shoes at ridiculous prices
8 years ago (03-10-2017)

Good place to shop for cheap shoes but beware of the fact that they dont usually have stock and you get pretty much what is on display. Good luck
8 years ago (28-02-2017)

Good selection. Usually not busy.
8 years ago (24-06-2017)