Matt and his crew from Palouse Movers were exceptionally professional, flexible and worked around our rather challenging moving schedule with ease and calm. Matt handled all our entire move and went above and beyond in meeting our needs. His approach is very stressfree, thorough and well thought out. We greatly appreciated his willingness to accommodate some last minute challenges that were beyond our control with our closing delayed and limited access to our new home. Thank you so much and I will recommend Palouse Movers to anyone needing some extra careful muscle!
8 years ago (29-09-2017)
I can't say enough good things about Matt and his service. I originally contacted Matt to get a bid on a move to Oregon that I recently made. He came over , checked out what he needed to, was very courteous and efficient. It turned out he was unable to help me on the date required. A couple of days later I was having problems dealing with the movers I had hired and put an emergency help needed online. Matt blew me away by texting me to see if everything was ok. I stayed in touch with him and did end up hiring somebody to help me last minute. Matt checked in with me the whole time to make sure all went smoothly. The evening before the move I called him and asked if he would help us load the truck for the move . He came over the next day to help. After we unloaded the truck he made sure everything was loaded well. This all got done within 45 minutes or so. I then tried to pay him and he declined which I found so generous of him. I was really amazed by his willingness to help me and then not insist on being paid. Don't get me wrong , Matt is in business and he's not going to move you for free, ha ha, but in this case it was such a limited job and after all the stress I had been dealing with, Matt came through in a huge way. So I will say this, I might not have had Matt actually do a job for me, but he is a class act in every sense. Some may be cheaper to hire, some may be more expensive, but you absolutely can not go wrong with Matt and Palouse Movers. Business is one thing, but for me, character matters most. Matt has that in every sense.
8 years ago (22-10-2017)
I couldn't have been happier with this company! They were incredibly helpful, affordable and made the entire experience of moving a breeze! I would use them for all of my moving needs if I hadn't moved away! You can't go wrong when you hire them! They were very aware of customer satisfaction, and took great care of all of my belongings! Thank you for making my move so much less stressful!
8 years ago (12-07-2017)
Moved to Pullman in the middle of a blizzard and they couldn't have been more professional or courteous. Can't recommend them enough.
8 years ago (30-12-2017)
From the very first call, with my list of questions you were patient, informative and kept a healthy sense of humor. You mentioned keeping stress to a minimum and making sure I was assured of a quality move. Little did I know that your attention to detail and professionalism would continue through that move, helping me to pack the car when I was injured and completing the drive from Moscow to Boise when I simply could not. Your commitment to service is exceptional. You have certainly earned all 5 stars! Bless you and your business as you continue to help the fine folks on the Palouse.