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Reviews, get directions and information for NAPA Auto Parts - NAPA Port Hope

NAPA Auto Parts - NAPA Port Hope
"Your local NAPA Auto Parts stores in Port Hope offers over 500,000 quality parts and accessories for all types of automotive applications, as well as quality tools and accessories for all types of needs. Looking for a battery, brake pads, rotors, tools or hard to find parts? We've got you covered so you can maintain and repair your car or truck. You can look for your parts online directly or come visit us in store to benefit from our NAPA experts know how and quality service."
Address: 95 Toronto Rd, Port Hope, ON L1A 3S3, Canada
Phone: (905) 885-4585
State: Ontario
County: Northumberland County
City: Port Hope
Zip Code: L1A 3S3


Opening Hours

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: 7:30 AM – 12:00 PM
Sunday: Closed


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Reviews
I think that the ownership of this store has changed recently, or perhaps it is just common staff turnover. Usually good service however, recently, I placed an order online that presented a significant challenge. I placed an online order for a remanufactured CV axle for a Honda. What was shipped appeared to me as a NAPA *brand new* unit. I presented a photo of what I was expecting from the NAPA website to the staff and the visual difference was evident. To be clear, remanufactured products are sand blasted and do not have a *machined* surface. The staff at this store didn't pick up or appreciate this observation and this is key to my Google review herein. OEM Honda CV axles are extremely expensive and very valuable therefore it is possible that someone, intentionally or otherwise, switched the box contents in the warehouse, maintaining the remanufactured part number on the box. While this is beyond the control of staff at the store level and to their credit confirmed that this was the only one in the warehouse, the staff did not offer an alternative solution i.e., look harder across the Canadian supply chain to deliver a remanufactured OEM Honda CV axle. I'll still order parts from this store but I thought I would share that my recent experience could have been better.
They are so helpful.
Why do i feel like napa only hires Timmy and Jimmys from south park? I order parts in toronto, get conformation e mail. 3 weeks go by and they dont come in. Try ordering parts on port hope store and it wont let me search parts for my car even though i put that info in 2 diff spots. If I search for a part it shows that part for every car ever made. From the store to the website you guys are terrible
Good store....but its 5 not 5:30. Awesome to find out when you rush to get there before they close. To miss it by 3 mins
Excellent help with staff & also costumer help out and appericate to ! They very helpfull and enjoy shopping there too! Great business to serve my home area and keep going there also do for 1992 to presant!
Knowledgeable staff and great friendly service
Excellent services. They work with you. Great customers service a guy named Jay.
Delivery driver pass on double yellow with turning lane. Real classy around a loaded truck...
Jim is very professional and very helpful. Thanks Jim and light it up ...
Bought my Torque wrench here on sale. Love it!
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