Motel Capri et Suites

I've been coming to your establishment for many years (7), my boyfriend and I would always take the suites . The last time we visited we had to change rooms twice. The first suite (Medieval) was FREEZING. The heaters were off, the window was broken, I mean, cracked from corner to corner, the carpet was covered in cigarette burns, the hot tub was stained. We asked for a different suite , the one with the round bed ( I don't remember the name) it was a little warmer. We start filling up the hot tub and to our surprise the water is BROWN. We come here to get away and have "couples time" (we have two kids) and our night was a nightmare. There wasn't even any pillows to sleep on, just throw pillows. I suggust the owner wakes up and takes better care of his rooms and suites before it hurts his company. I agree with the other comments that the wallpaper IS peeling off the walls and the cleanliness isn't at its best. **** RESPONSE TO YOUR ANSWER**** You say that you were not made aware of the situation . But let me assure you, that night the owner of the motel (Chinese man), got a call and he came to the suite and saw the water and he was told about the medieval suite. I know there isn't any wallpaper in this room, but like I said I've been a client for the past 7 years . Impossible you have no record of me , but again it's much easier to turn a blind eye and blaim the customer for commenting in July about her experience in April 2017. Oh and about the wallpaper I was referring to your red devil one. The bathroom is also a disaster. You should try and listen to what clients are saying to improve your business and keep it going .
9 years ago (09-07-2017)

Room reasonably clean beds are hard shower didn't drain. Okay value for price
9 years ago (30-08-2017)

Good for a stop over ,quite, clean,and animal friendly. Complementary breakfast was only cereal. 7/10
9 years ago (07-08-2017)

The hallways smelled like cigarette smoke and I found blood stains on my sheets. We had a missing light bulb in the bathroom...half a roll of toilet paper and no smoke detector in the room. Wasn't impressed. Only good thing was the price.
9 years ago (22-05-2017)

$178/night for a such a low, dirty room supposing to be a king suite it's a dirty cheap hotel don't go there
9 years ago (18-09-2017)