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Reviews, get directions and information for Super 8 Lachenaie/Terrebonne

Super 8 Lachenaie/Terrebonne

About

Situé à quelques minutes au nord de Montréal et près de Laval, le Super 8 Lachenaie/Terrebonne offre 81 chambres et suites.

Story

Vous voyagez vers Lachenaie/Terrebonne, un nouveau choix s’offre à vous : l’hôtel Super 8. Situé à quelques minutes de Montréal et Laval, le Super 8 Lachenaie/Terrebonne est le choix idéal pour votre voyage d’affaires ou de loisirs. Nos prix incroyables, notre grande hospitalité et nos nouvelles chambres font du Super 8 votre premier choix à Lachenaie/Terrebonne. Venez voir vous-mêmes l'hôtel Super 8 Lachenaie.

Address: 1155 Rue Yves-Blais, Terrebonne, QC J6V 0A9, Canada
Phone: (450) 582-8288
moc.eianehcal8repus@ofni
State: Québec
County: Les Moulins
Zip Code: J6V 0A9



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Reviews
Stayed at this hotel with my 4 kids. We loved the pool including the slide! The room with 2 king beds was perfect, spacious and clean. We definitely plan on staying here again.
Great hotel, lots of parking, friendly staff, very clean big room with a Huge bed. Breakfast was fresh.
Stayed for a business convention ....room was standard we were on the second floor and the guests above us were so loud from walking we were up at 7am daily so not very sound proof rooms for a peaceful sleep and housekeeping never came in daily and we actually had to asknThem to please clean the room as we had a one week stay and would appreciate coffee daily etc ....also couldn't access the pool without front desk letting you in for use.....breakfast was toast/coffee/cold cereal only ....the pool is small and only for kids ....cab ride from the airport will run you over $100 just as an fyi
We’re scheduled to check-in at 4 toddy and tested positive for COVID. Front desk refused to reimburse us and said «  well that’s too bad, if you have covid you can still come to the hotel »nnNo sympathynnDoubt I will ever book here again
I am a Gold member at this chain and have never had a more disappointing stay.nThe Manager, Martine is also very rude when you do have valid concerns and issues and will favour some guests over others with compensation;nA large group of us booked into this hotel for a National and local dog event and we chose this hotel with it’s reputation for being pet friendly. Once I arrived I noticed all of the grass has just been sprayed with pesticide the day of and I even took a photo of the sign indicating the spray date. Being a pet friendly hotel this was the first concern as this grass is not safe for humans let alone dogs to walk on. When I mentioned this to the front desk staff they shrugged it off like it wasn’t a big deal and they didn’t know dogs would be staying when they are pet friendly, they also tried to say it was safe and done over a week ago which it wasn’t.nThen the hotel had not put any handsoap in the rooms. When I asked they said they only had body wash. I had to go out of my way to a local dollar store to buy soap as body wash is not antibacterial.nThen on the last night of my stay I came back from a long-exhausting day and the power was out around 8:30pm. Being on the 3rd floor I had to make my way up the staircase where there were no emergency lights on there or even the hallways. There was also no notice given or communication as to why the power was out. I tried to go to bed thinking it would turn on in the middle of the night but when it did it was 5am and the alarms sounded and we all had to evacuate saying it was a “gas leak”. Well we had looked on the power website and this was actually a planned power outage they gave us zero heads up on not a “gas leak”.nLong story short with little to no rest I checked out that morning after the evacuation. When I had time during the day I called Customer Care and they had relayed the info to the manager, Martine who emailed me. She told me that in the end because I contacted customer care she would not give me even a full nights refund and was extremely rude. She gave other guests I know this refund and me only a partial one.nNeedless to say I did not want to write this review but after my experience with her and poor customer service I felt the need to because I did not even get a full night refunded for this terrible overall expirience.
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