Modern Home Furnishings Inc

Excellent service. We didn't end up buying here, it wasn't what we were looking for, but the sales person was very good. The store was going through a bit of a reno, but everything was fairly accessable. I would recommend this store based on the quality of furniture and the friendly staff and excellent service!
8 years ago (30-12-2017)

Experience was a total mixed bag for us. Proceed with caution. Good: *The quality of the bed frame we ordered is great. *Delivery was only 2 weeks after order. Bad: *Customer service is horrible. Called multiple times to reconfirm time for delivery, leaving messages asking for a call back, and never heard back. *Bed frame stained wrong colour (thankfully we actually really like this colour too). Didn't bother trying to follow up based on their previous Customer Service experience. *Restrictive delivery times - and they only call you the night before to confirm a 3 hour window, can make it difficult to schedule (unless you take the whole day off work). Overall, we don't think we'd ever purchase from them again - unless it is something we can take from the store on purchase.
12 years ago (19-08-2013)

Service is EXTREMELY poor. We ordered a bed on January 5 and were told it would take 8 weeks (it was even written on our receipt). We did not get it until May 18 which is 19 weeks! No apologies, refused to discount price and made excuses after excuses whenever we called them. We will NEVER buy from them again.
13 years ago (21-05-2013)

Fully Satisfied with service and products.
12 years ago (20-08-2013)

Furniture arrived broken and some pieces missing. Months of letters and phonecalls did not resolve the issue. NOT A MEMBER OF BETTER BUSINESS BUREAU - BEWARE!!
17 years ago (18-06-2009)