McWilliams Moving and Storage

Tim, Tony, and Ben were my movers. They did a fantastic job; they were very careful with all my belongings, worked quickly, and were extremely polite. They were able to read the mood of the room and made my moving day easy and stress-free. It was clear who the team lead was, and he kept things on track and moving seamlessly. I was very happy to have such a competent team of movers. Caroline was my moving coordinator; she went above and beyond what was expected (including a home visit on the weekend). She was very thoughtful and contacted me during the move to make sure everything was going according to plan. I wouldn't hesitate to hire McWilliams Moving and Storage again. They were worth every penny. Thanks McWilliams!
9 years ago (29-05-2017)

I have used this company before and I am about to use them again. Every single time they went above and beyond. Great staff and very accommodating. Very professional, and I would highly recommend them to anyone.
9 years ago (04-10-2017)

used these guys from waterloo-michigan. was entirely unimpressed, especially since we'd used McWilliams from NB-ON. Our posesssions were mish-mashed in boxes and not clearly labeled. Finding many boxes of misc. items. It's been a real pain finding the items we need. When we moved in it took me 3h of digging thru boxes to find the cables and remote for the TV. in the end it was in the bottom of an unlabelled box next to our mac mini. finally found my ratchet set after much searching at the bottom of a 5cu box labelled toys. great job, guys. have found MANY broken or damaged items including an antique chair, antique furniture trim, some automotive pieces, kids toys, tools. My wifes business clothes were in wardrobe boxes, but they the boxes were over-filled with other boxes cramming her clothes to the top. Everything she has was wrinkled. You name it, i'm sure i have a category where its broken/damaged. the most frustrating item(s) found broken thus far is about half of my daughters snow globe collection which my wife gets for her when she's away on business. sure, we'll get the monetary value back, but they can't be replaced. we are currently about 3/4 of the way thru unpacking and i just today found a poorly-packed mastercraft rack of screws/bolts/etc. its a bloody mess. i have talked with the manager who recognized the terrible job and will share my copious pics with his staff for training, but has not offered us any rebate, compensation, or otherwise. i can't recommend the waterloo branch of McWilliams for packing/moving
9 years ago (13-07-2017)

Nov 2016, used this company to move us and were not happy. The truck was too small for our needs. In order to complete the move in 1 trip, we had to load our own vehicles, and our trailer. We had damage done to several pieces of furniture and antique mirror frame was broken. We sent an email to the company along with pictures; they never responded. They instructed us to contact them to pick up the mirror and art boxes. We contacted them but the boxes sat outside in the rain for 2 weeks. We had to break them down and put them in recycling ourselves. Essentially, the quote was inaccurate, the truck was too small and some of our items were damaged.
10 years ago (12-12-2016)