YouPackWeStore - Waterloo Regional Municipality

Reviews, get directions and information for YouPackWeStore

About

We make storage simple with free boxes, pickup and re-delivery.
Student? Store for the summer, while on co-op, in-between leases or studying abroad.

Story

If you want to avoid the headaches and stress of self storage look no further than YouPackWeStore.com.

Products

student storage
short-term storage
long-term storage
co-op storage
exchange storage
shipping (international and domestic)

Address: 368 Phillip St #6, Waterloo, ON N2L 5J1, Canada

Phone: (855) 722-5488

Website

moc.erotsewkcapuoy@tcatnoc

State: Ontario

County: Waterloo Regional Municipality

Zip Code: N2L 5J1

Update Info

related searches: Storage, Space at Hand, Student storage, Access Storage, Storage unit, Dorm moving services, University of Waterloo shipping address, Move My Dorm

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Reviews

Being a customer of You Pack We Store was an extremely pleasant experience. They took great care of my items and were very helpful answering any of the questions I had. Items were delivered exactly when I was told I would receive them, and they also took great care of them. I will have no issues letting this company handle my valuables as they clearly make it a priority to treat the items they receive like they are their own. On top of the affordable rates, the customer service was excellent. I recieved quick replies and clear explanations of the associated costs. No hidden fees! Will definitely be storing with them again next term!

 8 years ago (23-09-2017)

I wish there were zero star ratings, the service they provided was terrible.

First, they handled one of my luggage so poorly that there was a cut through the fabric of my luggage (and suggested that my luggage was of bad material and could have be cut due to friction). However, not only was the outside cut, my air-sealed bedding covers inside were also cut, so there's also a hole in the plastic cover (wow, friction sure is impressive!).  They also lied about putting the damage luggage in a safe box, as it was delivered not in another box and I was not informed that it was damaged.

Secondly, the also handled my other luggage without care, so that one of the screws for my luggage wheel had broken off, essentially making my luggage useless.  Then they insisted and consistently blamed the manufacturing company and defects on my fairly new luggage instead of accepting responsibility cause wheels and screws of my luggage does apparently not count as part of my luggage.  They also emphasized that other screws were loose, although it's weird all the screws would suddenly come loose without falling out.

There's so many storage companies that are cheaper and nicer.  They won't take responsibility for anything and continuously blames me and nonexistent defects.  My luggage was broken and very dusty in the front too (the side that's supposd to be standing up and not touching the ground) and I just truly hope no one goes through the trouble I've gone through.

 8 years ago (13-09-2017)

I was pleasantly surprised at how professional everyone was. The prices were also very reasonable. You Pack We Store will definitely be my go to whenever I need to leave Waterloo

 8 years ago (23-09-2017)

These guys are amazing. They are very responsive, there are no hidden costs, everything was returned intact, boxes and materials both were delivered on time even during the most busy times of the year.

Edit: it has now been almost two years I think since I wrote that initial review. It is my pleasure to say that these guys have been as reliable and punctual as ever.

 8 years ago (18-04-2017)

Staff was on time and really helpful on pickup. Booking was quick and easy

 8 years ago (30-03-2017)

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