McDonald's

We went to this McDonald’s location for the first time back in the summer, as we were searching for the Collection’s Edition glass that we wanted.nnFood was alright.nnService was not good. Staff were very confused with orders at the front and having a hard time placing orders, which was unusual as they did not have a drive through there.nnThe place was not clean, like a typical Vancouver city location.

Can someone verify with me.. because I got a quarter pounder not long ago at another location. This location’s manager tells me they just suddenly changed the patty but it’s absurd because a quarter pounder is much higher at $7 to have the same patty as the other burgers.nnWhy are we paying premium price then?

This is still my favorite McDonald's! While they’re dealing with some issues related to homelessness outside which is more of a Vancouver-wide challenge, it doesn’t affect the great experience inside. The play area is fantastic for kids, and the spacious layout makes it comfortable for everyone. The service could be improved with more focus on soft skills training, but I do appreciate that they are giving opportunities to older employees

This is the FOURTH time their system was down when I was there. I couldn’t even leave because my points got redeemed on the app. The staff were not helpful at all and ignored old orders after the system rebooted and I ended up waiting 30 minutes for a sausage and egg McMuffin. I never had this problem at other locations, the service and food is also subpar to the nearby west 4th location.

Clean, tidy and 1 hour free curbside parking spot, also has a kids playground room.