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Martin Swiss Cycles

  1. Westmount
  2. Candiac Bicycle Store

Reviews, get directions and information for Martin Swiss Cycles

Martin Swiss Cycles

About

Serving the cycling community since 1937, our sales and service staff will serve all of your cycling needs. From tune-ups, flat changes to proper bike fitting, new bike consultation, accessories, apparel, parts and accessories, we have what cyclists want.

Products

Trek, Kona, Cannondale, Time bikes, & Santa Cruz (on special order only).



"Long standing Westmount bike store established in 1937.Specializing in all main types of bicycles, including mountain bikes, road, cyclo cross, gravel and urban.Offering full service repair shop with expert, highly experienced staff.One of the few store in Canada offering bike fit with Shimano's Bikefitting.com's machine. Unique 3D fit with real time power measurement enabling optimized fit result."
Address: 313 Avenue Victoria, Westmount, QC H3Z 2N1, Canada
Phone: (514) 488-9717
ten.ssiwsnitram@erots
State: Québec
County: Communauté-Urbaine-de-Montréal
City: Westmount
Zip Code: H3Z 2N1


Opening Hours

Monday: 10:00 AM – 5:30 PM
Tuesday: 10:00 AM – 5:30 PM
Wednesday: 10:00 AM – 5:30 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 12:00 AM – 5:00 PM

Update Info

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Reviews
Outstanding service and experience! They fixed my bike in less than 5 minutes. Staff and manager were friendly and attentive. I will definitely come back. I have also bought a few accessories in the past and it was good quality and great price. Highly recommend!
Amazing professional service, and very experienced staff. You will he well taken care of. I came in with a recurring problem with my bike that was really frustrating me. It was maybe one hour away from closing. They quickly diagnosed the problem and found solution and fixed it. Very much appreciated the help!
Terrible behavior with staff. I wanted to start my job there as bike technician. I assembled a new bike from its box. After finishing, they did not pay me and their behavior was like not respecting me. I also witnessed a client who came there to have her bike after being supposed to get serviced, but the manager after a week having the bike in his store, told her that I can not do anything with your bike! Although the woman wanted to go for a bike trip!!!! Not respectful. Not professional. Just looking nice!
I’ve been coming here for 30 years, and that’s the best possible thing I can say about the joint. Thank excellent service, quick, honest, and they always have the best bikes.
Unfortunately I am very deceived by this bike shop which is super close to my place, dont think I will be going back unless I just need to quickly buy a specific part. The mechanic that served me was rather cold and somewhat condescending. I knew which part I was looking for and how it would only fit a certain diameter. He wrongfully told me that it would fit something else, and when I asked to measure it he retorted: you were given the part that fits with the brand you have... upon measuring it confirmed what I thought; not the right size. Unwelcoming attitude as well as blatantly wrong directions have effectively chased me away from that place.
40$ to change a flat seems like a lot. Plus I got a flat a week later - they didn't check my tires when they changed the flat. A piece of glass was lodged in the tire. 40$ down the drain. Plus my gears started skipping after they changed the flat... not going back.
This bike shop is very nice atmosphere, with friendly service and knowledgeable staff, thank you Mr. Steve to tune up's the bike and Kris the mechanic, Excellent! I am so happy indeed we just purchase two Trek bike, Emonda SL6 and Domane SL5 we Love it so much. And we wanted to get Accessories and helmet for a good choice of product. Definitely Recommend.
Kudos to the Martin Swiss Team for saving my race at the Montreal World Triathlon! My heartfelt thanks to Steve for going the extra mile past midnight after an already busy day to grab a replacement of my broken seat mast at the store and Eric to install it perfectly on my bike just before the early start of my race the very next day. Outstanding service, you guys rock!
I purchased a chain for my Trek ALR4 Checkpoint and asked them to cut it to size. There was a miscommunication as to how many links to remove and it came up short. The issue was resolved with another new chain fitted without charge. Customer service was very good.
What can I say besides WOW. Martin Swiss not only has the best mechanics, product selection and customer service in town, but they also have the HOTTEST staff of any bike shop within a 100km radius. Seriously, these guys and gals are absolute SMOKE SHOWS!! Not to mention that they bake fresh bread every Wednesday which only adds to the already rich character of the shop. 10/10, I'd let these guys raise my newborn.
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