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Lowe's Home Improvement

  1. Waterloo Regional Municipality
  2. Waterloo Furniture Store

Reviews, get directions and information for Lowe's Home Improvement

Lowe's Home Improvement

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Lowe's offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online at www.lowes.ca or at your Waterloo, ON Lowe’s store today to discover how easy it is to start improving your home and yard.

Address: 345 The Boardwalk, Waterloo, ON N2T 0A6, Canada
Phone: (519) 576-5776
State: Ontario
County: Waterloo Regional Municipality
Zip Code: N2T 0A6


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Reviews
Great stock, and products, however, customer service is a bit lacking. They managed to mishandle an online order so badly I had to cancel it on principle. I order 135 items; get an email the next day at noon (12:48) saying my order is "ready and waiting". Seems a bit fast, but hey, ready is ready. I show up at 5:30pm. 1 piece out of 135 is "ready and waiting". The rest is still on shelf. I'm told I'll need to "wait a while". I ask if I can return to pick the completed order up in 2-3 hours. Customer Service say "yes, absolutely. Thanks for your understanding". I show up 2-3 hours later as promised.... And what do i arrive to find? Not only is my order still not ready, they've managed to lose it in their ordering system. On duty store manager offers me free shipping as an apology after agreeing that the situation was ridiculous, but I have to refuse due to the hassle and multiple trips I've gone through. Yes... I'm out my order, which sucks for me... But we all have our limits.
7 years ago (11-10-2017)
Normally love this store but customer service is definitely gotta worse. Spent 15 mins by the paint counter waiting for service only to eventually leave after asking the service desk to page someone only to continue waiting. Could use some better service.
7 years ago (27-11-2017)
Worst excuse for a lumber yard. Poor customer service. Most contractors think they are a joke anyways. Was told a 30 day wait for a common item needed to facilitate a door installation. A door sold at Lowe's. No product support! They are certainly quick to take your money but slow to help. Stay away from this place and deal with Canadian owned businesses.
7 years ago (26-09-2017)
Very Good store. Employees are very nice and professional, but need to be more knowledgeable about the product being sold by them, thank you.
7 years ago (17-12-2017)
Just recently had an issue with the $ total on our purchase receipt relating to a "No sales tax day" adjustment to our purchase. Spoke with Savi and Rita about our concern and adjustment to our invoice was made. EXCELLENT CUSTOMER SERVICE LOWE'S, THANK YOU 👍
7 years ago (26-11-2017)
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