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Reviews, get directions and information for Les Chater Family YMCA - Hamilton Mountain

Les Chater Family YMCA - Hamilton Mountain

Story

YMCA of Hamilton/Burlington/Brantford builds strong kids, strong families and strong communities by providing a diverse array of programs and services designed to serve the needs of body, mind and spirit.

Mission

The YMCA of Hamilton/Burlington/Brantford is a charitable organization helping people achieve personal growth in spirit, mind and body through participation and service to the community.

Products

YMCA is open seven days per week, 365 days per year and offer a wide range of programs and services, including:

•Conditioning Centre with state-of-the-art cardiovascular and weight lifting equipment
•Two pools: Main Pool & Leisure Pool
•Fitness classes (in the gym and pool)
•Licensed pre-school child care
•Personal training
•Pre-school, children & youth programs
•Certification courses (aquatic and fitness)
•Recreational sports (basketball, volleyball, soccer)
•Specialty programs in partnership with Hamilton Health Scienes (for cardiac patients, cancer survivors, bone and joint replacement patients, weight management)
•Café
•Volunteer opportunities
•Birthday parties
•Turner Park Library within the complex
•Adjacent to the City of Hamilton Skate Park and Hamilton Regional Police
•...and much more!

Address: 356 Rymal Rd E, Hamilton, ON L9B 1C2, Canada
Phone: (905) 667-1515
ac.acmy@ofni_retahcsel
State: Ontario
County: Hamilton Division
City: Chappel West
Zip Code: L9B 1C2



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Reviews
I have been using this YMCA on and off for many years. The staff are always accommodating, friendly and helpful. I personally use the gym and find it to be a good atmosphere and an excellent variety of gym equipment. I also have my daughter in the childminding program with Rohina, who is wonderful and caring with my daughter. I feel confident leaving my daughter with Rohina and I never worry about her, which allows me to have a good workout. Amanda is another staff I’ve recently spoken to, she is excellent at her job and ensures she follows proper protocols around confidentiality- keeping my information protected, and has provided me with information I needed in a timely manner. The manager of memberships, Sarah, was also very helpful recently and her problem solving skills are great. My children are in swimming classes at this YMCA as well, and the lifeguards are so good with them. They’ve learned so much and are well taken care of during their lessons. All in all I highly recommend this facility for family memberships, as it is clean, well run and I can’t say enough about the staff! Thank you!
This YMCA seems like a great place but, unfortunately, it is very unwelcoming. Classes are often full, and people reserve spots for their friends rather than making space for new members. This place serves "regulars" and has little to offer people who are new to the YMCA or wanting to try out new things at the gym classes, equipment, etc. If you do want to try a fitness class or other program here, it's a good idea to show up 15-20 minutes early and to advocate for yourself, because unless you're a regular you're likely to get snubbed.
I went in today planning to have a nice workout and my sister was trying to use me as a guest to get in, and they said they don’t accept guests after 5pm and I even offered to pay to get in as other people do and they told me no. This place is the definition of stupid. Their excuse was “it gets busy”, it wasn’t even busy. And these companies wonder why they are losing business. The girl was also rude, she’s lucky I didn’t off. Learn how to run a business.
2 stars for a great layout. Terribly unimpressed with the staff, didn’t set up my profile correctly and didn’t get a spot for swimming because of it. There were spaces available. I’ve been trying to cancel for weeks now and no one returns phone calls or answers messages. I was also told no one here answers the phone. I’ve now being charged an extra family biweekly and about to be charged another. I cannot make it in. What does one have to do to get their membership cancelled where someone will actually respond to you?
I took my NL Recert here, and I strongly recommend taking aquatic leadership courses here. Monica the NL examiner was amazing, and the entire process was quite organized and streamlined. A very welcoming, friendly atmosphere with all staff being friendly and knowledgable, and an attitude that encourages success. Great experience :
as a member of the YMCA who works out in this gym Atleast 5 times a week & a life long lover of YMCA. the service in the gym here is horrible, staff truly does not care about members. Starting to rethink mine and my families future with ymca.
Bunch of kids too much. Can't use the gym to play basketball at all. Everyone is tossing the ball and even kids that don't play basketball are running around the gym. Not a good place to focus in your exercise.
Attended Yoga on Sunday with Patty. It was my first time. She was very welcoming and explained everything as she went. I felt very comfortable in the class. She is very knowledgeable in the movements and offered alternatives for those who needed an option.
The staff are extremely rude. I was there for one hour and my son was called a girl by a staff member serving food, and two staff members tried to argue with me about picking up my child. They treat people unfairly and they do not apologize for their wrongs. The gym and pool are decent but the it is littered with poor staff who make the experience unwelcoming and unpleasant.
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Directions to Les Chater Family YMCA - Hamilton Mountain with public transportation


Rymal at Turner Park 80 meters
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Rymal opposite Turner Park 100 meters
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44
Rymal at Upper Wentworth West 290 meters
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Rymal at Upper Wentworth 380 meters
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Upper Wentworth at Rymal 400 meters
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