Le Lotus Medical Clinic

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Address: 394 Rue Centre, Shawville, QC J0X 2Y0, Canada

Phone: (819) 647-4707

State: Québec

County: Pontiac

City: Shawville

Zip Code: J0X 2Y0

Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Although the staff is friendly, the service is not. I was used to the 0 service since i've been going there for years but this takes the cake. I was trying to book an appoitment for my kids but they told me that I couldn't since the rules changed a few months back and I was now outside the area they can serve. They did this without even bothering noticing me. I currently have all of my personal.folders there and my follow ups where taken care there.  Now they just dumped me without telling and told me I have to look for another place to go and they can't do my important follow ups anymore or anything with my documents.  The least they could do, is notice me in advance when rules are changing and refer me somewhere else and sending them my papers so it's not a surprise when it's really needed.

When they took appointments on call, the health care service was way better !!! Now you have to call this new number they provide you with that is completely useless !!! They never pickup, you always have to leave a voicemail and they only return your phone call when they have time. The service went from 10 to a major 0 !!! Not impressed by the lack of commitment.

I absolutely love the service and the doctors at this! Twice now once in September and just last week, I end up getting an appointment within 48 hours when I call. Both times the doctors were absolutely knowledgeable and able to help me. Most definitely will go there when needed

Only leaving a 3 because the doctor I seen there got the referrals I needed, after ONE receptionist finally booked me an appointment young girl. The older women was completely incompetent I asked her 4 times to make an appointment for the walk in clinic time and she kept repeating herself saying " it's a walk in clinic, but it's best you make an appointment" yet wouldn't give me an appointment time, not to mention what a crab she was.  I call back today a month after my initial exprience and their hours and time are not accurate to what's posted online.  I give birth in 3 days in this is the only clinic in the fang area that takes walk ins maybe they should consider how much h people rely on them before cutting their hours back

Super good, Receptionists are friendly and professional same as my doctor. I had health problems and my physician was able to see me on the following day  which was amazing as I thought it would take weeks! She has been always accessible and act promply to my needs!  Dr. Maha Mikail do take the time to listen to you and i dont feel rushed at my visit.  100% satisfied.

I would like to thank the Lotus Clinic and especially Dre. Genevieve Smith for their patience and the kind and courteous visit. I booked an appointment for my father as that was the only opening I had seen for weeks. They were understanding when I was a bit late and gave good medical advice to my father and I.

Staff are nice ,we seem to alway's have a problem with Dr.Crouteau filling out a medical  This time around we've been waiting 6 weeks for him to sign a form. We call the staff about why the delay but there's only so much they can do to remind the dr to sign ....the dr chooses to ignore the reminders from staff. I understand he is busy ,but I'm sure within 6 weeks he could of sign the form. Was told we should make another appointment with him to get it done ..we already went 6 weeks ago ,should of been done that day !!  Ready to search for another doctor who cares about his patients.And does his job properly.

2-4 hour waiting times, every time, with an appointment.  Customer service is almost 0.

Staff is friendly, waits are minimal.

Dr Borgeat was awesome!

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