Lake County Watersports

Happy NEW Boater! Can't express how great our new boat purchase went! Thanks guys!
7 years ago (09-03-2018)

Super fast turn around time given the time of the year! I was expecting 1-2 weeks at least before they got to my boat, however I dropped the boat off on a Monday night and they had it done by mid-day Wednesday! This was simply the easiest marina experience I've ever had. The only reason I had to put 3 stars was the cost was a bit higher than I was expecting. I called Monday and asked what the cost would be for winterization and they said $125 (Was really $135, but they knocked it down to $125 for me after I pointed it out). What I either didn't understand or wasn't informed about was that was the labor fee and all the fluids, parts, etc were additional. Out the door it was $200, which isn't far off from where other marinas quoted me for cost, so I'm not terribly upset about it. Update (3 stars now down from 4): A few days after picking up my boat I noticed a mysterious $300 charge on my bank statement. It appears they mistakenly charged me for someone else's repair as well. I left them a voicemail over the weekend and I promptly got a call Monday apologizing and letting me know their front office lady was out until Tuesday. Tuesday I got a call in the morning apologizing for the mixup. They promised to refund the $300, we'll see how quickly that happens. They were very courteous and apologetic about the mistake, but If that $300 was at any other time of the month I would have been screwed paying bills.
7 years ago (15-11-2017)

Joe the sales girl is very fun and nice and knowledgeable
7 years ago (22-02-2018)

Mike & Jo are extremely professional & caring when it comes to taking care of your boat. They are all about customer service!!!!! They go out of there way to accommodate the customer weather it's launching your boat to servicing your boat. They are competitively priced for the outstanding service they provide. I would highly recommend that you giveLake County Watersports a try!!!! I am a Very Happy Customer!!!!
10 years ago (01-05-2015)