La-Z-Boy Home Furnishings & Décor - Kanata

It has been a long time since we have shopped for furniture and we were somewhat overwhelmed when we walked into your store. Peter met us when we were trying out the Lazy Boys at the front door. We told him what we were looking for, a Lazy Boy for my husband. One that was both comfortable and one that suited our present living room arrangement. Peter walked us through a maize of different styles of Lazy Boy chairs. Peter was helpful, friendly and made our shopping experience a great one. One to remember. Thank you Peter.
7 years ago (13-04-2018)

Wow! Incredible and caring service! Our family urgently needed to purchase a recliner to move our father into long-term care. I was able to work with David in Kanata to get this done very fast, over the phone and with no added stress. We really appreciated their understanding of our unique situation. Wonderful chair for dad! Thanks so much!
7 years ago (18-03-2018)

David was very friendly, available, frank and helpful without being pushy. He intuitively knew when to give us a little room to "discuss" our purchase and wasn't pressuring in any way. La-Z-Boy obviously has a very professional atmosphere and encourages customer service over high pressure sales tactics.
7 years ago (16-03-2018)

We had one of our best experiences in a store today! We visited the Kanata La-Z-Boy for the first time to look for a sectional replacement. We were about to walk out of the door when Mitch came along. Without using any pressure tactics, Mitch took the time to understand our needs and presented options that would meet those needs. It was the first time ever that we made a big purchase without shopping around. We received excellent service and felt very good about our purchase. We would without a doubt return to the store for future purchases.
7 years ago (29-12-2017)

Wonderful experience shopping for a new couch set. No pressure sales people and very knowledgeable staff. Can't wait to get our new furniture
7 years ago (29-04-2018)