Kootenai Family Care

Recently initiated care with Dr Clark after moving to the area. He, and his staff have been amazing. What great luck I had picking a new Dr! Highly recommend

A lot of older patients will have trouble with your new system. An option allowing them to exit the automated system and reach a person should be available.

It doesn't matter how good the Dr. is if the service is poor. These people DO NOT answer the phone. You get a recording and they might get back to you in 24 hours. While my personality & the Dr.'s did not mesh, my decision was based more on the service provided by his staff. I have found a service provider more responsive to my needs.

This is the worst most unprofessional Doctors office out therethe Ironwood office . Rude front end staff. Rude nurses. The doctors make fun of their patients. They have no problem violating patient confidentiality. Any MD office is better than this one.

I just called to ask for a few days supply of my blood pressure medicine because I ran out Covid causing delays in shipment from my mail rx. The receptionist acted like I was a nuisance and did her best to just tell me no altho she's certainly not equipped to make medical decisions then told me she "left a note" but my Dr won't be in till tomorrow! I asked well then what do I do? What are my other options, she said "WAIT" and or me on hold, came back and said the other Dr would call in two pills and when I tried to thank her, she said "BYE" AND HUNG UP ON ME. I'm appalled. And going to the media, because this not ok and I will not accept it.icannot recommend this business!

Worst Docters I have ever dealt with.. had an appt pushed a month out went to it.. they did nothing. Called for another appt that docter quit and they tell me well I'm a new patient all over again.. ummm you have my records So Nooo.. then get me some new docter another month wait.. hear nothing about an appt time, no mail for it.. nothing. Called and told them enough is enough there are soooo many better doctors than this monopoly of coeur d alene.. NEVER AGAIN

I’ve been to many doctors over the years but I must say I have never been treated so poorly by a medical doctor. My wife is in health care administration and me public safety so we are well aware of the importance of patient care. Today was bad. Absolutely no bedside manner. Beware, especially men. Obviously has issues.

I have worked as a RN for 41 years, my brother recently had surgery as an outpatient, I have never experienced a better Surgery Unit. Every one was stellar, I give them 10 stars.

I have been calling to get an appt, it't a Thursday after 8AM and I'm still getting sent to the Physician answering service and then bumped off the call. I am trying to avoid an urgent care visit, so I'm calling to find an open appt anywhere and they are not available during their stated hours.

They've taken care of me very well here. Got me in right away with my broken foot. Very good staff, and excellent provider care.