KFC

The line was long as was the wait time. They also didn't understand what I wanted to order (popcorn chicken bowl). But once I got it it was tasty!
8 years ago (06-12-2017)

Terrible service. I called ahead to order a bucket as they usually don't have enough cooked ahead. When I asked to order a bucket of chicken, the staff said "delivery is closed, closed at 8 pm" yet I never asked for delivery so I said I was picking it up. She then replied with "just so you know, we don't take orders for that little amount, you need to order 100 pieces but we have enough cooked ahead so this time it's ok so come on in". Why was it ok to order it if the delivery was still an option yet when I said I wanted to pick it up, now it wasn't? Why would you turn business away like that? I was calling ahead so if they didn't have enough cooked ahead, they could but clearly they would rather turn you away than cook the chicken. The only good thing was the chicken was fresh & not dried out. This wasn't my first time going there where the service was bad!
8 years ago (28-09-2017)

Every once in a while I need a feed of Kentucky .. This location was always pretty good for service but last night i ordered a large bucket with a few sides.. I was dissapointed to find out they now cut the chicken into smaller pieces so they can charge the same but deliver less.. Not smart...Very sneeky... wont be back ever.. A co-worker mention this so I checked it out. There are law suits pending in the states
8 years ago (23-09-2017)

Slower than malaise, didn't have enough chicken, waited 20 minutes. The french fries were non existent. This location has been up graded on the exterior, but the interior has not, extremely outdated.
8 years ago (27-07-2017)

This location is hit and miss. Usually takes quite a bit longer to get your order when you go in as opposed to going through the drive through. My last experience last weekend was the opposite of that statement. Sat at the drive through and was not spoken to at all. After about 3 minutes, real ones, drove around to go inside as no one had spoken to me at the drive through despite a barking dog and my boyfriend saying "Hello" right before pulling around. Thought maybe they were short staffed, I was wrong, there were about 8 people working and 1 person in line. If there was another KFC in Brockville this would be my last resort for KFC instead of my only.
8 years ago (12-04-2017)