International Home Interiors

Their furniture is amazing. Service was also superb, great advice and they delivered on time and with a quick turn around. Thank you!
8 years ago (07-07-2017)

I purchased a beautiful bar cart from IHI. I have no problems with this company or their products, however, I do have a problem with their furniture repair person, Scott Wilson. I recently hired him to refinish a table and 6 chairs and the finish on the table top has not held up. I've tried numerous times to contact him to discuss my concerns however he has never returned my calls, emails or texts. I even called international home interiors and discussed my concerns with the quality of his work and asked for a call back from Scott. I have not heard back. He will not stand behind his work, do not gore him!! I'm very disappointed In the quality of his work and unprofessional manner. I would not recommend to anyone to have furniture repaired by Scott Wilson
8 years ago (12-03-2017)

We purchased furniture from International in 2009 included was a Sressless chair. This past week the mechanism that operates the seat/back recliner on the Stressless broke down. I called the store for assistance and within 5 minutes they had their service department Scott call back to tell me he would be at our home within two hours to fix the chair under warranty. Job well done to a retailer that knows the value of service. Philip and Mary
9 years ago (16-01-2017)

Well, they have really nice furniture. Service, I have been really unimpressed so far. I would consider myself pretty forgiving. I ordered some furniture in September. 6-8 weeks was the time frame for delivery. I understand there can be delays, and that is not what I am upset about. The lack of communication is a problem. Now it is December 30th. I have called twice over the last 6 weeks to inquire about a delivery date. I was told that someone would call me back and let me know the status. I have received no call at this point. I emailed the same request a week ago. I still have not received a response. I am going to call one more time. So far, if you were to ask me if I would buy anything here again, I wouldn't even have to think about the answer. International Home Interiors, pull up your socks. You purport to be a high end furniture store, but Leon's provide better service. Very sad indeed. I thought it would only be fair to update my review. I did finally get my furniture. One of my seat cushions pulled apart shortly after delivery. They did fix it quickly. I think there may have been some change in staff.
13 years ago (11-05-2013)

very helpfull and 23 years of experence in furniture ,he knows his leather,fabric and euro designs from all over the world including Stressless chairs .Thank you Nicholas great to deal with you
16 years ago (15-09-2010)