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Insight Medical Imaging - Oliver Square

  1. Edmonton
  2. Edmonton Radiologists
  3. Edmonton Diagnostic Imaging

Reviews, get directions and information for Insight Medical Imaging - Oliver Square

Insight Medical Imaging - Oliver Square

About

Insight Medical Imaging has been providing state-of-the-art diagnostic imaging services to Edmonton and surrounding area for over 80 years.



"Insight Medical Imaging has been providing ultrasound, X-ray, CT scan, MRI and other advanced medical imaging services in Edmonton and the surrounding areas for over 75 years. Additionally, we offer a selection of MRI and CT scan services which allow patients to book appointments within one to two days. Insight Medical Imaging emphasizes patient access and prompt service by providing walk-in X-ray radiology services at all locations. As Edmonton's largest and longest established community-based medical imaging provider, we have 17 conveniently located clinics and offer the latest in diagnostic radiology."
Address: , Edmonton T5K 2S5, AB, CA
Phone: (780) 486-8102
ac.gnigamithgisni@gnitekram
State: AB
City: Edmonton
Zip Code: T5K 2S5


Opening Hours

Monday: 07:30-21:00
Tuesday: 07:30-21:00
Wednesday: 07:30-21:00
Thursday: 07:30-21:00
Friday: 07:30-21:00
Saturday: 09:00-17:00
Sunday: 09:00-17:00

Update Info

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Reviews
I went to this place for an ultrasound today. A young lady led me into an ultrasound room. She put gel on my neck and then started her "practice" on my neck for at least 45 minutes. Finally, she said, "I will let another technician to check the images and she might need to add some photos again". Then another young lady came in, put gel on my neck and basically did the whole procedure again but much more familiar and faster. She finished in 15 minutes. Then she said it was done. So I became their trial "mouse" for 45 minutes with the first new or student technician. I wasted 45 minutes of my life and absorbed extra radiation. Nobody explained or apologized. I will never come back to this place!
I have always had a positive experience at this location up until now. I went for an xray which you cannot make an appointment for, and others were being taken ahead of me for xrays that came in after me. So I mentioned it and was taken in, then when I came back to my change room to get dressed, my pants were gone and I found them in the dirty laundry bin with all the gowns. Given that they were cream color and all the gowns were blue and pink, not sure how they could have been mistaken for a gown. The person cleaning the room said it must have been a patient? Disturbing having to put those pants back on.
Terrible. Had the worse experience here. I had my 26 week ultrasound with this place. The technician had me lay on the bed, flat on my back. I told the technician I was having a hard time breathing but she kept telling me 5 more minutes and she would adjust the bed. This went on for 45 minutes and I had a panic attack during the ultrasound, not only did she NOT stop but she also kept pushing very hard on my stomach to the point I thought something might be wrong with my babies. As my belly was VERY sore. I told her this also, she did not care. I will never go back, definitely staying with MIC imaging.
Specifically sites at Castledowns and also Hermatige both in Edmonton. I would highly recommend both these sites as the staff in both locations both are caring and helpful to patients. They went above and beyond by accommodating my needs by finding and rearranging my appointment times today to speed up my testing. Special thanks to Adrian, and the manager at Castledowns and Stephanie at Hermatige!
Be prepared to need a couple of days before you can get an appointment. You can't get through by phone, can't make an appointment online and when you request for a call back you get called back outside of office hours, when you're not close to a phone and they will not leave a message. Contrary to the response below, the Oct 27 call back was placed at 8:46 AM, in my book that's outside business hours.
I went to unity square today. It was a very positive experience. All staff are marvellous. But the Dr who performed my procedure was above and beyond excellent ! I was extremely nervous , as I had previously been to Meadowlark for the same procedure ,and it was very , very, painful and unpleasant. How wonderful to be able to go next time without any fear !! So a big thank you. Mollie Hall
Well trained and knowledgeable staff. Quick intact from reception to waiting room. Technicians are respectful and kind. Appointment availability can be improved. This is a downtown location and serves a large community so book ahead! But the location makes it worthwhile.
I went for X-rays and an ultrasound one afternoon. This is not my first time at this facility, which is why I chose to return for these two exams. I appreciated the advance info by text about what to expect during my appointment and what I had to do to prepare. My appointment started on time and was completed as quickly and smoothly as possible. I apologize that I am horrible at remembering the names of everyone who helped me at my appointment. However, I appreciate all the help I received from everyone I interacted with: from the very professional & friendly receptionist, the nice and thorough fellow who conducted my X-rays, and the knowlegeable woman who did my ultrasound and explained the basics of the procedure while she worked which I appreciated. The entire facility was clean everywhere, and I saw people cleaning the areas used by patients after use. Masks were worn by all staff and patients/visitors as per the posted rules. I would definitely choose this location again if needed.
I've been a long time user of insight. Scheduled appointments are always timely. Staff is warm and receptive. Walk in patients are also seen in a timely fashion. Results were quickly delivered to my Doctor which is great because I need a follow-up with her based on the results.
It would be a welcome relief to find some intelligence at work at a medical imaging centre, but you won’t find it here, although you can listen to the reception staff gossip while they push papers from one side of their desk to another then charge you a $30 fee to print a few pages. Looking for expertise with better service? Take your order to MIC.
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