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Reviews, get directions and information for Insight Medical Imaging - Heritage

Insight Medical Imaging - Heritage
"Insight Medical Imaging has been providing ultrasound, X-ray, CT scan, MRI and other advanced medical imaging services in Edmonton and the surrounding areas for over 75 years. Additionally, we offer a selection of MRI and CT scan services which allow patients to book appointments within one to two days. Insight Medical Imaging emphasizes patient access and prompt service by providing walk-in X-ray radiology services at all locations. As Edmonton's largest and longest established community-based medical imaging provider, we have 17 conveniently located clinics and offer the latest in diagnostic radiology."
Address: , Edmonton T6J 4V9, AB, CA
Phone: (780) 438-0547
State: AB
City: Edmonton
Zip Code: T6J 4V9


Opening Hours

Monday: 07:30-21:00
Tuesday: 07:30-21:00
Wednesday: 07:30-21:00
Thursday: 07:30-21:00
Friday: 07:30-21:00
Saturday: 09:00-17:00
Sunday: 09:00-17:00


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Reviews
UNACCEPTABLE. This day I took my daughter to take some x-rays, the person who was using the machine had us waiting for more than 1 HOUR, when I asked him the reason, she explained that he DID NOT KNOW HOW TO USE THE X-RAY MACHINE 100%, and how my daughter was short, she was waiting for A FRIEND to explain how to move the MACHINE, INCREDIBLE, I ran away from this place, HOW IS IT POSSIBLE THAT ALBERTA HEALTH SERVICES has a person of this level working? SHE IS WORKING WITH RADIATION, how to know if she put the right amount in the other patients, INCREDIBLE THIS MUST BE REPORTED AND THE PERSON EVALUATED to see if he is capable of having that job or not, on the day of the evaluation December 12,2023 from 5:30 p.m. to 7:00 p.m. Investigate that woman please, she is a danger
Ultrasound technician,Ahmed was amazing! He was so helpful, extremely nice and knowledgeable! We love getting the pics and videos via text. Thanks for being so great! We highly recommend you!
It was the worst experience I got yesterday to do my ultrasound I am not going back to this place and I don't recommend it to anyone. When the technician came to say I gave them hard time this is unprofessional and keep asking me why I am doing the ultrasound she makes me feel I am wasting their time for unnecessary things.
This review is only for the reception desk not the provided service there. One of the ladies at the reception desk was mad for nothing! I arrived at the time and everything was fine. She told me to fill out a form and hold it until they call me but I didn’t get the last part correctly and when I was at the front of reception with the filled form in my hand to ask what should I do with it, she loudly said: “ keep it with yourself until somebody calls you” , with anger and an emphasis on “with yourself “ Then, I realized probably she’d told me this but I couldn’t get it! I really felt bad! it’s my first time to take that exam and didn’t know the process. Many of us are there because of a health issue, worried about ourselves or our beloveds! Please take care of others if you’re working there! I want to thank the lady who did my ultrasound, Alisa I guess. She was so helpful, patient, and kind with understanding my situation.
One star is too much but I have to give one to log my review. I sent feedback but the short version is, tech tried to give me medical advice on something. She also made me feel negatively about myself in two very major trigger points. I submitted feedback in the survey and detailed my experience there. I will not return to this facility.
Receptionist was good but the lady has blonde hair who did our X-ray was so rude and racist. Doesn’t even deserve one star.
1 star rating does not reflect on the ultrasound technician one bit, he gets a 5/5 in my books. Tech was amazing and the only one who offered me an apology even though it wasn't his fault! I was forgotten in the waiting room for 45 minutes. Apparently I wasn't 'checked in' properly. The waiting room was cleared of patients twice, all while sitting there holding my bladder so that my results would be accurate and not a complete waste of my time and theirs. Not thrilled to have my time wasted and to sit there extremely uncomfortable on top of having abdominal pain. Not impressed!
Went to an appointment on Thursday June 9th , I had an amazing technician. I hope this gets passed along to her.. she helped ease my anxiety and was kind. Best conversation I’ve had in awhile : thank you
Insight made the process of obtaining a ultrasound exam very easy considering all the issues with Covid 19. The online booking was followed up quickly with a phone call and confirmation. the instruction where very clear. The overall process was easy from start to finish. the appointment was moved up by 10 days. The front staff were pleasant and efficient.
Technician was very nice, put me at ease for ultrasound. I was called to fill a cancellation so had my test a week early. Location is good, parking is okay. Staff was very nice & professional.
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Directions to Insight Medical Imaging - Heritage with public transportation


111 Street & 23 Avenue 20 meters
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111 Street & 23 Avenue 110 meters
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111 Street & 19 Avenue 170 meters
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111 Street & 23 Avenue 190 meters
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110 Street & 21 Avenue 200 meters
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