Hudson's Bay

The bad side of my visit:The store looks like it's need of some major repairs and updating. The good side of my visit: Nicki was amazing. She came to me (while others just walked by me)and ask how could she help me? I told her I was getting ideas for Christmas gifts. She asked me a dozen of question as to who the gift were for, and came up with amazing ideas and actually took me throughout the whole ladies wear department. I don't think I ever recieved this great service ever before. And with great gratitude to Nicki my Christmas shopping is almost done. Thank you Nicki, your the best
7 years ago (27-11-2017)

Yesterday evening - Oct 28th - we went to the St. Laurent Shopping Centre looking for luggage. My partner likes the Bay and Sears was having a going out of business sale. So we chose a mall that had both a Sears and The Bay stores. We entered the mall via the Sears store. Looking at the quality of the stock its easy to see why the business is closing. The luggage was on sale for 20% off but even the original prices seemed high. No staff to be seen to ask the question, what is the carry-on size limit for luggage. Everything else in the store was also on sale such as towels and sheets - also for 20% off. So we went down the mall to The Bay. A nicer store with much more attractive merchandise. The luggage department had a huge range of luggage and over the half hour where we were comparing different types of luggage two very helpful staff members came over to help us. The first staff member went to find us a measuring tape and left it with us. The luggage at The Bay was on sale from 50 to 70% off - the majority being on sale for 65% off - and their house brands were at a very attractive - everyday price. What we chose from their huge selection was on sale for 70% off and came with a 10 year warranty. Everything at Sears is on FINAL SALE. The linen's department is just beside the luggage department also had many items also on sale from 25 to mainly 50% off. SO BUYER BEWARE - If you need department store merchandise - check out The Bay first.
7 years ago (29-10-2017)

Jomanah or Joanna (not sure of the name)was the best I have ever met in the beauty department yesterday she really tried to help and give advice so glad with my purchase and all the advices she gave me.
7 years ago (06-02-2018)

Store has a large selection of clothing items, everything is organized by brand except for socks, which made it difficult for me to find them. Staff is friendly and knows the store well, but it can be hard to find someone to help. Not sure where the main check out is, but there are customer service desks where you can pay throughout the store.
7 years ago (28-01-2018)

Waste of my time for nothing. Went to Bayshore and they took care of me. I will never ever go to this location - horrible customer service, dirty, disorganized, and the rudest staff I have ever dealt with. Avoid!
7 years ago (17-10-2017)