HSBC Bank

HSBC in Prince George is the worst branch of all. No one picks up the hotline phone no matter what time of day you call. This is not a busy branch as there are very few people in Prince George. It is closed on Saturday, the reason because it isn't busy. But no one will answer the phone, no one will reply to e-mails. The manager of the branch will only have her answering machine on and will not return phone calls. I hope this branch closes or will be closed down as it is totally a useless, inefficient bank.The manager should be fired.
7 years ago (11-05-2018)

Disgusting branch. Kills completely entire reputation of the HSBC Bank in general. Every time when I come there - I have trouble. After activation of my USD account (recently) I asked them to confirm my USD account details and I received details of my account and swift code 3 times each visit and every time - different ones. Looks like they really do not know their job or do it with the purpose. They do not keep their promise to award. And every time - 'I am so sorry!" "I am so sorry!" "I am soooo sooorrrryyyy!" What will I do with that sorry?? I am about to close my account in couple of weeks because I got wrong information from them 3 times and only 1 times was enough not to receive wire transfer from overseas for huge amount because of the SWIFT CODE mistake. Whole week I had headache with not receiving money I need and probably I will open USD account across the street at TD Bank which looks normal... And I am not going to deal with what HSBC Bank at all. I do not recommend to deal with them. Stay away from the problem, especially with international banking. There are 3-4 banks in that area, like RBC, Scotia Bank, TD Canada Trust Bank, Bank of Montreal, so - go there... Grade of functioning of this branch of HSBC is below ZERO, so I never go to any branch of HSBC anymore. Not even a 1 star. Below ZERO. Well... Bad experience is also experience. I had superbad experience with them...
7 years ago (05-05-2018)

friendly service, quiet place
8 years ago (04-07-2017)

Don't bother going here they are only open 2 hrs a weekday
11 years ago (05-12-2014)