Homewood Suites by Hilton Hartford/Windsor Locks

I'm giving this hotel four stars only because of Donald. His positive outlook and disposition made being away from home for 24 days made this stay bearable. Every morning he greeted with a positive outlook for the day, cleared our tables even when we were willing to do it ourselves,and even anticipated our needs. This location would be a five star hotel if Donald was duplicated in every area. He is definitely your location's greatest asset
8 years ago (21-12-2017)

Got upgraded for free. Great clean room. The service desk is very helpful and friendly. Also great that the snacks and drinks are Free so you don't need to worry about the charges! And the free social in the evening is nice too. I plan on staying here next week while on work too.
8 years ago (30-08-2017)

Had to wait for about 30 minutes to get towels for the pool and although the room was smoke free it smelt otherwise. The one positive aspect was the quick shuttle to the airport and back.
8 years ago (28-12-2017)

Great for a little getaway. Kids loved it! Great staff. We accidentally booked a smoking room and at check in they changed it for us with no problem. Daily breakfast and a lot of nearby places to eat and shop.
8 years ago (08-09-2017)

Bill at the front desk was excellent. Due to an issue with the room (that was beyond the hotels control) I asked to change rooms. Bill was extremely helpful and polite, and quickly fixed the problem
8 years ago (27-11-2017)