Holiday Inn Pewaukee-Milwaukee West

This is an excellent property. My family and I have stayed many times over the last several years; I've been sincerely pleased with the experience each time.nnDuring a recent stay, we had a significant issue that the team worked diligently to correct. Although the issue was no fault of the property or its staff, Jacob stepped up and went above and beyond to correct the issue. Arianna followed up with me after my stay to ensure that everything was taken care of. I cannot speak more highly of this team. These folks truly know what hospitality is all about, and I will continue to recommend this IHG property as a result.

Great hotel, great staff, overall 9.9/10. I travel for work, I'm in hotels all the time, and this one is definitely special. Special thanks to Jake and Jerilyn for helping me get back into a room and telling me about the corporate deals IHG have.

I was staying at this hotel due to a procedure nearby. I don't understand why there is a mini fridge, but it has no freezer. Having priced them recently for myself, that saves $30. Then, to have a fridge, but no microwave is ridiculous. This saves big time per room. Then I proceed through the night and find there is no exhaust fan in the bathroom. There is a restaurant here. Doesn't anyone want to heat leftovers later? I had to use ice packs my whole stay. Putting ice cubes in a washcloth can be messy, cold, and wet. I need to add that they found me a microwave to use that someone left behind.

We love to stay at this hotel for trips. The staff is friendly and knowledgeable. Check in is quick and easy. The lobby is beautiful and clean. The rooms have plenty of space to enjoy the stay. The rooms and common areas are clean and tidy.

Everything was great. We had a room over the pool, which I didn’t like. For me the rooms are to dark. But room was clean, great shower. Nice beds