Holiday Inn Kitchener-Waterloo Conf. Ctr.

Not very clean feeling, super out of date rooms, especially for the price... And no free breakfast! I guess when the girl at the counter was trying to get me to leave for a different hotel down the street, she knew what she was talking about. Now I'm looking at other reviews. Apparently there were "extra offerings" on Christmas--which is when I stayed! I had NOTHING special offered and was treated like an inconvenience while checking in AND while leaving!
7 years ago (16-01-2018)

Friendly and kind employees, VERY clean room, and good food at the lounge. Would have been 5 star but... while waiting for breakfast to open a male employee began talking to me about strip clubs. Why would any one think that's an ok topic of conversation? With a guest? At 630 am?
7 years ago (06-03-2018)

Was here for a hockey tournament. Lobby and restaurant/bar was nice. Staff was really friendly and helpful. The rooms were not the best but this isn't a 5 star place either. The decor was recently updated but the bathroom had very old fixtures. We had two double beds and they were decent comfort wise. Our shower lever broke while we were there but the staff fixed it very quickly. There is an indoor pool and hot tub as well as an outdoor pool. We did not use the pool but it looked very clean when we took a look. The workout room was great and clean with complimentary water - 3 treadmills, a bowflex type machine, elliptical, recumbent bike, free weights and even a couple of stability balls. The breakfast bar was pretty standard fare, nothing special, but everything tasted good and fresh. We did not eat any other meals there personally but heard from others in our group that dinner at the restaurant was pretty good. It was a good hotel for the price.
7 years ago (25-12-2017)

For a holiday inn I was expecting something nicer than this. The facade of the hotel is nice but that is about it. The rooms, hallway, parking lot etc is all dated. Needs renovating severely. For what it is though the hotel was clean with caring staff.
7 years ago (14-03-2018)

This is probably the best kept hotel in this area. Service from check in to check out was great! This is definitely our go to spot with any out of town visitors. There are awesome restaurants directly across the street. Quick access to the highway and ample parking available at no extra charge. The rooms are very clean and size is good.
7 years ago (17-01-2018)