Holiday Inn Express Hotel & Suites

We loved our stay at Holiday Inn Express! We were able to check in 15 minutes early, and the room was clean—though my 13-year-old son thought it was a bit too cold . Breakfast offered a nice variety of options. Parking was full at night, but we were lucky to snag the last spot. The bedsheets were fresh, and housekeeping tidied up while we were out. The pool was pleasantly warm, and we really enjoyed relaxing in the hot tub. Overall, it was a solid 9/10 experience for our weekend stay!

We always book holiday inns and have never experienced what we did here. The hotel is going thru renovations, and thank goodness they are because the rooms are disgusting to put it politely. The first room we were in was an old room. The blinds were falling off the track, stains on the curtains, dried spills on the walls, mild in the bathroom sink, felt humid in the room-like a mold humid, the carpets clearly hadn’t been cleaned let alone vacuumed in forever. There were stains in the carpets, you could see hair on the floor and some kind of debris in the drawers. The next morning I couldn’t take it anymore and asked the front desk for a different room. I told them the concerns, got an apology and we were put in a renovated room. This room was 1000% better, the only issue was it was missing a door latch to secure the room from inside. When we called someone came to the door and said it didn’t matter as the deadbolt would secure it enough-never heard that before but didn’t want to make a scene demanding another room. I do feel for the price we paid we should have been compensated something back for our first night. That room could be a health hazard and they should not be putting people in it.nnAlso our first night the fire alarm went off for awhile at 0130, no communication regarding it following and no apology I get that firearms are safety, we’re not mad it went off if it was a legit reason but it wasn’t legit as everyone on the floor went back to our rooms once it turned off.nnThe breakfast was good, its hotel breakfast and exactly what we expected.nnI’m giving 3 stars for the updated room and breakfast. Otherwise it would be a one star.

We really enjoyed our stay at the holiday inn express. The rooms are spacious and nice with all necessary amenities. The breakfast was included and the menu was extensive with many options. The staff was helpful and friendly. Special mention to Sunny who helped us with the booking and any thing we needed during our stay. We recommend this hotel for anyone looking to stay in Vernon.

For me it's a 3.5 stars.nThe hotel is old and the carpet is a bit disgusting.nBeds and service are good which is very important for us. Breakfast is also decent.nCurrently the hotel is renewed which is overdue.nEasy to park right in front. So ideal if you come by car.nConsiderin a low price it makes sense to stay, if expensive then don't.

Rooms: quite nice. Feel spacious and modern. Only thing preventing TVs from external input use is difficulty in accessing ports. Nice perk there.nnBreakfast: tons of quality options, great feature if used to full advantage.nnLocation: sucks. Shares a lot with too many things, can't find convenient parking when everyone is back for the evening. Everything else could have high marks but if your guests don't feel like they have convenient access to their home away from home that's a huge demerit. Sorry. Would be a 4 or 5 from me overall otherwise. The solution isn't to take away more spots to upcharge people who want a better chance at securing a spot. Also, don't expect to turn left out onto the highway. Not allowed.