Holiday Inn Express Hotel & Suites

We had a pleasant experience and the room was spacious and reasonably clean. The quality did not match the price point however. The fireplace did not work and the furniture was quite visibly worn down. There were a number of signs of poor maintenance and I had to fix the drain in the sink myself to get it to work.nHighway noise wasn't too bad but we definitely noticed.nStaff were very friendly so no issues there.

Horrible experience. Stayed there on Friday. Toilet was broken and flushed every two minute on its own. I asked to move rooms, I asked if they could fix it. I asked if I could leave and get a refund. I was basically told to f off. I ended up leaving at 230am because the toilet was so loud I couldn't sleep. I left a note and my number for the manager to call me. They never called. I called back Monday and left a message. Never got a call back. Worst experience ever. Do not stay here

Always a good rest. Clean room, very comfortable bed. No fuss in and out.

Front desk was fast & very friendly. She offered us bottled water & pool towels at check in. The hotel was fully booked.nThe beds & pillows were very comfy & the room was very clean.nThe complimentary breakfast buffet was impressive bacon omelets, waffles, yogurt, hot & cold cereal, fruit etc the two staff running the breakfast buffet were exceptional.

I booked a suite for celebrating my kid's birthday, but the staff sorry that I forgot to ask her name, but she was really helpful and super friendly called me that the room is unavailable and they would changed another suit for me. She apologized sincerely for the issue few times even it's not her fault and tried her best to comfort me. Really thanks for her help, we had a great time in the hotel.nnThe location was great. Within 10 minutes walking to the restaurants and superstore.nnWe love the hot tube and pool, maybe it's in weekdays, there's no person there when we were using it.nnThe room was clean and cozy. The breakfast was not fancy but good enough for us, crispy bacon was delicious.nnWill book for the suite with jacuzzi next time!