Hilltop Inn Salmon Arm

We just spent the night at this hotel and found it to be excellent. The front desk service was excellent and she was very efficient and helpful.nThe hot breakfast was outstanding with lots of food and fruit. The manager was also very helpful and friendly. All in all, a very good experience!! I’ll definitely stay here again!

We stop here twice a year, and this will be the last time. Tonight, we are in room 120 at the back building. There is a constant noise coming from the wall, which we have no control over. As the room warmed up, we turned the aircondioner on at the low fan setting, and it was disturbingly loud like standing by a jet engine. We turned that off and opted for an open window. Now we have truck noise to go along with the wall noise. The beds are not great, and it is best to sleep in the middle. Add the 6 ants I killed in the bathroom, and we are done. I do not recommend this establishment.

I recently stayed at The Hilltop Inn and found the experience largely disappointing. While the check-in process was smooth and efficient, and the pool was decent, the hot tub was in poor condition and clearly needed a thorough cleaning.nThe bathroom was also problematic; the shower curtains had brownish-red stains, and the faucet was broken, which detracted significantly from our comfort.nThe major issue, however, was the hotel’s handling of noise complaints. Despite the hotel’s claim of being family-friendly, it seemed to cater excessively to certain guests. On the first night, we had barely settled into our room when the guests below us began calling and hanging up on our room. The situation escalated throughout the night, when we arrived back from dinner within 5 minutes staff came to our door with a noise complaint. Although explaining we were putting our young children to bed the staff dismissed our concerns and suggesting we were at fault. The incessant noise complaints and lack of support from the staff overshadowed any positives about our stay.nOverall, the experience was frustrating and ruined our visit. The hotel’s management and handling of noise complaints need significant improvement, and the condition of the bathroom facilities requires immediate attention.

Hilltop used to be amazing. Don’t bother wasting your money. We had booked a stay for 1 night. We showed up at 9pm. Front desk girl was great. Got to our room….it was a mess. Bed torn apart, garbage overflowing, blinds not working, towels all over the bathroom floor. Obviously the room had not been cleaned. Front desk tried to help…nothing from the manager.nThe front desk girl helped us with the bed…we had to do the garbages and clean the bathroom. It was gross.nThe breakfast was substandard. Very unprofessional looking staff.nHotel overall is quite rundown and not being looked after. We asked numerous times for a call from the manager…nothing…they just charged our card. Won’t be back. Beyond disappointing.

The room was nice and the pool was a lot of fun especially in the hot of summer, but the continental breakfast was horrible. Your choice’s were rice, sausage, boiled egg, and toast we ended up just going someplace else as my kids just weren’t into it. So nice place just wish the food was better.